Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Thursday, March 12, 2015

KMWorld 2015 is seeking experienced knowledge, content, search, and enterprise experts who can provide practical, hands-on information, case studies, and instruction that will maximize the value of the conference attendees’ technological investments. We want to share creative ideas for sharing knowledge, maximizing collaboration, fostering learning and innovation, building talent and a knowledge sharing culture, as well as content and other resources in open, diverse, agile, and networked organizations.

Submit your Proposal--no later than March 27, 2015.

  Table of Contents
Breaking News Inside KMWorld
  • Risk management: Reputation is everything
    News travels fast these days, and bad news travels faster. Most companies are now attuned to the fact that a few disgruntled customers or employees can leverage their opinions into a movement.
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

New SaaS discovery platform from Content Analyst

Introduces Cerebrant for fast insight into big content

Content Analyst has released Cerebrant, which the company describes as an SaaS-based discovery platform designed to enable subject matter experts in any industry to gain rapid insight into the...

Continue Here: http://www.kmworld.com/Articles/News/News/New-SaaS-discovery-platform-from-Content-Analyst-102591.aspx

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Spotfire 7 released by TIBCO

Analytics and data visualization

TIBCO has launched Spotfire 7, its well-regarded analytics and data visualization platform. TIBCO explains that every aspect of the new version has been designed for ease of...

Continue Here: http://www.kmworld.com/Articles/News/News/Spotfire-7-released-by-TIBCO-102494.aspx

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France Labs unveils Datafari search

New open source solution

France Labs has launched Datafari 1.0, a packaged open source enterprise search solution. The company says the new product focuses on simplicity and on big data to enable companies...

Continue Here: http://www.kmworld.com/Articles/News/News/France-Labs-unveils-Datafari-search-102514.aspx

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  Inside KMWorld

Risk management: Reputation is everything

News travels fast these days, and bad news travels faster. Most companies are now attuned to the fact that a few disgruntled customers or employees can leverage their opinions into a movement.

Reputational risk is the number one risk concern among business executives globally, according to a study conducted by Forbes Insights on behalf of Deloitte Touche Tohmatsu Limited....

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Risk-management-Reputation-is-everything-102169.aspx

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  KM In Practice

Life sciences company adopts new technical content solution

Drives content reuse and promote standardization of its documentation

To streamline its content creation and management process, Waters, a developer of analytical science solutions, has implemented SDL Knowledge Center. The solution will also help Waters drive...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Life-sciences-company-adopts-new-technical-content-solution-102602.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
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Nov 06, 2017 - Nov 07, 2017
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Nov 07, 2017 - Nov 09, 2017
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