Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, November 11, 2014

Coming November 18, 2014
Maximize Enterprise Productivity with SharePoint and E-Signatures

E-Signatures combined with enterprise business process management and collaboration tools make it possible to create end-to-end digital workflows. e-SignLive, the 20-year pioneer in e-signatures processing more than 600 million documents each year, will share how electronic signatures combined with Microsoft SharePoint can transform your organization.

Register now !

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Upping the ante for customer engagement

KANA releases latest version of Enterprise

KANA, a Verint company, has introduced a significant new release of KANA Enterprise, which includes enhancements designed to drive customer engagement center effectiveness, employee collaboration and productivity,...

Continue Here: http://www.kmworld.com/Articles/News/News/Upping-the-ante-for-customer-engagement-100454.aspx

Return to Contents


Connotate launches Version 4.3

Boosts in speed, performance, user experience and database integration

Connotate, which provides technology and services to harvest and monetize Web content, has unveiled the latest version of its platform. Connotate 4.3 is said to include major improvements and...

Continue Here: http://www.kmworld.com/Articles/News/News/Connotate-launches-Version-4.3-100451.aspx

Return to Contents


A2iA releases new mobility solution

Full recognition of U.S. checks

A2iA, a provider of data capture, document processing and payment systems markets, has unveiled a new version of A2iA Mobility, its software toolkit dedicated to offline mobile...

Continue Here: http://www.kmworld.com/Articles/News/News/A2iA-releases-new-mobility-solution-100449.aspx

Return to Contents


  Inside KMWorld

Smarter software is coming … just slowly

With a breakthrough in computing architecture, the hope is that the accuracy of the systems can move to 95 to 99 percent accuracy.

Smart software is in demand. Large quantities of text should make sense to an indexing system. The specific needs of a knowledge worker should be able to personalize each information task....

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Smarter-software-is-coming--just-slowly-99980.aspx

Return to Contents


  KM In Practice

Delivering better payment data to businesses

Visa deploys Kofax TotalAgility

Visa has upgraded its data and invoice management capabilities in the Asia Pacific region with a solution from Kofax that is geared at helping businesses overcome the...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Delivering-better-payment-data-to-businesses-100446.aspx

Return to Contents


Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

Search KMWorld

Connect