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Tuesday, October 21, 2014


 Something For Everyone

Taxonomy Boot Camp is the perfect opportunity to immerse yourself in interactive sessions with leading practitioners and thought leaders. Whether you are new to the world of taxonomies, or have extensive experience, there is no doubt that what you learn at Taxonomy Boot Camp can help with your organization’s needs.

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  Table of Contents
Breaking News Inside KMWorld
  • Customer experience management-promoting loyalty
    Founded 80 years ago, Aeromexico is the largest airline operating in Mexico. The company built its reputation on service, but when low-cost airlines entered the market about 10 years ago, Aeromexico began experiencing intense competition. "Our costs were higher than those of the new airlines," says Edouard Piquet, senior VP of customer experience at Aeromexico, "and our customer service was not at the level it needed to be in order to create strong customer loyalty."
KM In Practice
Quote of the Week
Ability will never catch up with the demand for it. — Malcolm Forbes
  Breaking News

Unified enterprise information from Colligo

Launches Engage platform

SharePoint data synchronization provider Colligo has released a new collaboration platform that is said to securely unite corporate information across existing enterprise systems.

The Colligo Engage platform has been engineered...

Continue Here: http://www.kmworld.com/Articles/News/News/Unified-enterprise-information-from-Colligo-100017.aspx

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Private-cloud file sync and share from Code42

Support for compliance initiatives such as HIPAA and SOX

Code42 has released the fourth generation of its endpoint data protection platform and a new version of its SharePlan enterprise file sync and share (EFSS) software. The company claims...

Continue Here: http://www.kmworld.com/Articles/News/News/Private-cloud-file-sync-and-share-from-Code42-99991.aspx

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kCura unveils Relativity Version 9

Updated UI and cross-browser, cross-platform support

kCura has launched Relativity 9, which is said to maintain the software's existing usability while providing an updated interface and improved user experience.

kCura highlights the following features and capabilities...

Continue Here: http://www.kmworld.com/Articles/News/News/kCura-unveils-Relativity-Version-9-99973.aspx

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  Inside KMWorld

Customer experience management-promoting loyalty

Founded 80 years ago, Aeromexico is the largest airline operating in Mexico. The company built its reputation on service, but when low-cost airlines entered the market about 10 years ago, Aeromexico began experiencing intense competition. "Our costs were higher than those of the new airlines," says Edouard Piquet, senior VP of customer experience at Aeromexico, "and our customer service was not at the level it needed to be in order to create strong customer loyalty."

Founded 80 years ago, Aeromexico is the largest airline operating in Mexico. The company built its reputation on service, but when low-cost airlines entered the market about 10 years ago,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Customer-experience-management-promoting-loyalty-99383.aspx

Return to Contents


  KM In Practice

Facile, secure management of digital assets

Scalable, globally accessible and secure infrastructure

The Almond Board of California is leveraging technology from MediaValet to manage globally more than a terabyte of videos, photos, graphics and brand materials. The organization is...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Facile-secure-management-of-digital-assets-100013.aspx

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Best Practices for Intelligent Search
Sinequa provides an AI-powered search & analytics platform that enables organizations to become information-driven. This means having actionable information presented in context to surface insights, inform decisions, and elevate productivity, consistently and reliably. Our platform consists of packaged technology that allows this to happen quickly and without sacrificing context or quality as typically happens with "lossy" approaches involving data migration.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.
KMWorld Web Events
Coming August 27, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October***
Best Practices Report: AI and Cognitive Computing

The following key areas being covered:

· Data Mining · Text Analytics · Natural Language Processing
· Machine Learning · Deep Learning · Insight Engines
· Internet of Things

If you specialize in any of these segments and are looking for a great tool to support not only your thought leadership initiatives but your lead generation efforts as well, this report is just for you!

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Intelligent Search

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Nov 04, 2019 - Nov 07, 2019
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Nov 04, 2019 - Nov 05, 2019
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Nov 05, 2019 - Nov 07, 2019
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Nov 06, 2019 - Nov 07, 2019

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