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Thursday, August 07, 2014

 

KMWorld magazine is proud to sponsor the 2014 KMWorld Awards, which will be presented at the KMWorld Conference, November 4-7. The KMReality and KMPromise awards are designed to celebrate the success stories of knowledge management.

The deadline for nominations is August 29. Find out more right now!

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
There could be no honor in a sure success, but much might be wrested from a sure defeat. — T. E. Lawrence
  Breaking News

Easing omnichannel implementation with eGain

To acquire Exony to add contact center management and voice analytics

In a move designed to extend eGain’s customer engagement platform with contact center management, reporting and analytics capabilities, the company has signed a definitive agreement to acquire

Continue Here: http://www.kmworld.com/Articles/News/News/Easing-omnichannel-implementation-with-eGain-98492.aspx

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Sitecore premieres Sitecore Commerce

Customer experience management with integrated commerce solution

Sitecore has launched what it calls an “early access” program for Sitecore Commerce, which it says is the first enterprise-class .NET customer experience management solution with fully integrated commerce...

Continue Here: http://www.kmworld.com/Articles/News/News/Sitecore-premieres-Sitecore-Commerce-98611.aspx

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Analytics-based customer insights from FirstRain

Delivered through mobile calendar

Personal business analytics provider FirstRain has introduced the beta version of its mobile calendar integration, which was developed for sales professionals to increase customer engagement and reduce sales cycle...

Continue Here: http://www.kmworld.com/Articles/News/News/Analytics-based-customer-insights-from-FirstRain-98596.aspx

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  KM In Practice

Analytics aimed at helping seniors stay in their homes

Sensor technology promotes wellness and safety for clients

The Evangelical Lutheran Good Samaritan Society is using big data and analytics technology to help improve health and wellness services for seniors, so they can live safely and more...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Analytics-aimed-at-helping-seniors-stay-in-their-homes-98629.aspx

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  News Analysis

Achieving ECM program excellence

Successful enterprise content management (ECM) implementations require an ongoing partnership between technology management compliance and line-of-business managers. Strict top-down initiatives that leave little for the business unit or geographical variations result...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Achieving-ECM-program-excellence-96349.aspx

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Best Practices for Intelligent Search
Sinequa provides an AI-powered search & analytics platform that enables organizations to become information-driven. This means having actionable information presented in context to surface insights, inform decisions, and elevate productivity, consistently and reliably. Our platform consists of packaged technology that allows this to happen quickly and without sacrificing context or quality as typically happens with "lossy" approaches involving data migration.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.
KMWorld Web Events
Coming September 10, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October***
Best Practices Report: AI and Cognitive Computing

The following key areas being covered:

· Data Mining · Text Analytics · Natural Language Processing
· Machine Learning · Deep Learning · Insight Engines
· Internet of Things

If you specialize in any of these segments and are looking for a great tool to support not only your thought leadership initiatives but your lead generation efforts as well, this report is just for you!

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Intelligent Search

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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