Registration is now open for KMWorld 2019. Register now to join us Nov 4 - 7 in Washington, D.C.
Thursday, August 07, 2014

 

KMWorld magazine is proud to sponsor the 2014 KMWorld Awards, which will be presented at the KMWorld Conference, November 4-7. The KMReality and KMPromise awards are designed to celebrate the success stories of knowledge management.

The deadline for nominations is August 29. Find out more right now!

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
The greater our knowledge increases, the greater our ignorance unfolds. — John F. Kennedy
  Breaking News

Easing omnichannel implementation with eGain

To acquire Exony to add contact center management and voice analytics

In a move designed to extend eGain’s customer engagement platform with contact center management, reporting and analytics capabilities, the company has signed a definitive agreement to acquire

Continue Here: http://www.kmworld.com/Articles/News/News/Easing-omnichannel-implementation-with-eGain-98492.aspx

Return to Contents


Sitecore premieres Sitecore Commerce

Customer experience management with integrated commerce solution

Sitecore has launched what it calls an “early access” program for Sitecore Commerce, which it says is the first enterprise-class .NET customer experience management solution with fully integrated commerce...

Continue Here: http://www.kmworld.com/Articles/News/News/Sitecore-premieres-Sitecore-Commerce-98611.aspx

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Analytics-based customer insights from FirstRain

Delivered through mobile calendar

Personal business analytics provider FirstRain has introduced the beta version of its mobile calendar integration, which was developed for sales professionals to increase customer engagement and reduce sales cycle...

Continue Here: http://www.kmworld.com/Articles/News/News/Analytics-based-customer-insights-from-FirstRain-98596.aspx

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  KM In Practice

Analytics aimed at helping seniors stay in their homes

Sensor technology promotes wellness and safety for clients

The Evangelical Lutheran Good Samaritan Society is using big data and analytics technology to help improve health and wellness services for seniors, so they can live safely and more...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Analytics-aimed-at-helping-seniors-stay-in-their-homes-98629.aspx

Return to Contents


  News Analysis

Achieving ECM program excellence

Successful enterprise content management (ECM) implementations require an ongoing partnership between technology management compliance and line-of-business managers. Strict top-down initiatives that leave little for the business unit or geographical variations result...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Achieving-ECM-program-excellence-96349.aspx

Return to Contents


Who To See @ KMWorld 2019
KMWorld is an international gathering place targeted at experts and practitioners in knowledge and information management who seek to make their organizations more effective, collaborative, and innovative through knowledge sharing. Since 2000, Information Today, Inc. has been bringing together thought leaders, experienced practitioners, authors, and storytellers at KMWorld, the largest and most respected knowledge management event in the world.

 Who To See @ KMWorld 2019
, Click Here.
KMWorld Web Events
Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 03, 2019
7 Reasons to Upgrade to SharePoint 2019 or SharePoint Online and Move to Modern UI
If you are asking yourself the question, what I could possibly gain by upgrading my SharePoint environment, or asking classic vs. modern, this is the webinar for you. Those using classic lists and pages may think the environment is familiar or provides more flexibility for customization. Please register to join our discussion and have your questions ready.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November***
Best Practices Report: Knowledge Management

From the growth of cloud computing and mobile workers, to the rise of new collaboration tools and intelligent search technologies, the world of knowledge management continues to evolve and, along with it, comes new challenges and opportunities. The volume and variety of information continues to grow. And, at organizations of all sizes and types, the need to improve productivity, efficiency and innovation through knowledge is growing.

Key focus areas will include:

♦ Content Management ♦ Document Management ♦ Business Process Management
♦ Intelligent Search ♦ Classification/Taxonomy ♦ Project Management ♦ Cloud Computing

If you specialize in any of these segments and are looking for a great tool to support not only your thought leadership initiatives but your lead generation efforts as well, this report is just for you!

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

AI and Cognitive Computing

Text Analytics and Natural Language Processing

Information Governance and Security

Intelligent Search

Document Management

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 06, 2019 - Nov 07, 2019
JW Marriott Washington, DC
Nov 06, 2019 - Nov 07, 2019

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