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Thursday, February 20, 2014

 A205: Mobile User Experience using BPM

As one of the world’s largest engineering, procurement, and construction companies, Bechtel Corp. operates through five global business units and 140 countries. With a mobile global workforce and concurrent mega-projects, Bechtel’s IT team needed a more user-enabled infrastructure to support the automation, maintenance, and execution of it business processes and workflows. This session covers the use cases and challenges the company faced as it transitioned from an in-house developed form and workflow tool to a full featured commercial business process management tool. It addresses the challenges faced including user awareness, user acceptance, business acceptance, and roll out.

See it here.

  Table of Contents
Breaking News Inside KMWorld
  • Analytics FOR THE REST OF US
    Changes of the past 20 years, along with data that earlier generations couldn't imagine having access to, have brought the predictive analytics market to a new level of relevance.
KM In Practice
Quote of the Week
Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.  — Sir John Harvey-Jones
  Breaking News

Search and visualization for pharma, chem industries

Cambridge Semantics and ChemAxon join forces

Cambridge Semantics and ChemAxon have formed a strategic alliance to deliver search and visualization capabilities for the chemical, pharmaceutical and biotech industries.

ChemAxon reports its products and services...

Continue Here: http://www.kmworld.com/Articles/News/News/Search-and-visualization-for-pharma-chem-industries-94891.aspx

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Sitecore and Znode integration for e-commerce

Content management and product solution

Sitecore and e-commerce provider Znode have announced an integrated customer experience management solution.

Znode’s Multifront enables companies to fully customize and personalize the online shopping experience. It acts...

Continue Here: http://www.kmworld.com/Articles/News/News/Sitecore-and-Znode-integration-for-e-commerce-94815.aspx

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ABBYY releases FineReader 12

Further enhancements to document digitization process

ABBYY has launched Version 12 of it optical character recognition and document conversion software. FineReader 12 is said to provide faster document conversion as well as the ability to...

Continue Here: http://www.kmworld.com/Articles/News/News/ABBYY-releases-FineReader-12-94779.aspx

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  Inside KMWorld

Analytics FOR THE REST OF US

Changes of the past 20 years, along with data that earlier generations couldn't imagine having access to, have brought the predictive analytics market to a new level of relevance.

As Stephen Purpura, CEO of Context Relevant, was describing a fraud detection application, my mind was writing rules. I spent a number of years crafting expert systems based on...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Analytics-FOR-THE-REST-OF-US-94274.aspx

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  KM In Practice

Law firm integrates cloud-based request management

Avoids high development and maintenance costs

Michelman & Robinson wanted a new workflow system that would accommodate growth and changes at an affordable cost and integrate with the firm’s existing time entry system. The law...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Law-firm-integrates-cloud-based-request-management-94890.aspx

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Why SaaS Outperforms On-Premise

If you've recently explored investing in a new software tool for your company, chances are it was a SaaS application. SaaS, or Software as a Service, is a software licensing and delivery model where companies "subscribe" to a software license and the software is hosted in a central location in the cloud instead of at the company's location, which is known as "on-premise..."

To read more of this Best Practices in Cloud Solutions for the Enterprise White Paper article, Click Here.

KMWorld Web Events
Coming August 29, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2016***

Best Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in September/October 2016***

Best Practices in Cognitive Computing

Cognitive computing is not science fiction. From chatbots to self-driving cars, the market is evolving, and it’s on track to disrupt our everyday lives.

At the most basic level, a cognitive information system needs to be capable of extracting relevant information from big and diverse data sets to make intelligence decisions. Of course, that is easier said than done.

Share how your company is providing the resources that are paving the way forward in this exciting movement by participating in this White Paper opportunity.


Contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in September/October 2016***

Best Practices for the Mobile Workforce

It's hard to imagine a larger effect than the social and mobile workforce has had on the everyday activity on knowledge workers.

The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape.

But it has also changed businesses, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

Cloud Computing for the Enterprise [July/August 2017]

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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