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Thursday, February 20, 2014

 A205: Mobile User Experience using BPM

As one of the world’s largest engineering, procurement, and construction companies, Bechtel Corp. operates through five global business units and 140 countries. With a mobile global workforce and concurrent mega-projects, Bechtel’s IT team needed a more user-enabled infrastructure to support the automation, maintenance, and execution of it business processes and workflows. This session covers the use cases and challenges the company faced as it transitioned from an in-house developed form and workflow tool to a full featured commercial business process management tool. It addresses the challenges faced including user awareness, user acceptance, business acceptance, and roll out.

See it here.

  Table of Contents
Breaking News Inside KMWorld
  • Analytics FOR THE REST OF US
    Changes of the past 20 years, along with data that earlier generations couldn't imagine having access to, have brought the predictive analytics market to a new level of relevance.
KM In Practice
Quote of the Week
Intelligence is almost useless to the person whose only quality it is. — Alexis Carrel
  Breaking News

Search and visualization for pharma, chem industries

Cambridge Semantics and ChemAxon join forces

Cambridge Semantics and ChemAxon have formed a strategic alliance to deliver search and visualization capabilities for the chemical, pharmaceutical and biotech industries.

ChemAxon reports its products and services...

Continue Here: http://www.kmworld.com/Articles/News/News/Search-and-visualization-for-pharma-chem-industries-94891.aspx

Return to Contents


Sitecore and Znode integration for e-commerce

Content management and product solution

Sitecore and e-commerce provider Znode have announced an integrated customer experience management solution.

Znode’s Multifront enables companies to fully customize and personalize the online shopping experience. It acts...

Continue Here: http://www.kmworld.com/Articles/News/News/Sitecore-and-Znode-integration-for-e-commerce-94815.aspx

Return to Contents


ABBYY releases FineReader 12

Further enhancements to document digitization process

ABBYY has launched Version 12 of it optical character recognition and document conversion software. FineReader 12 is said to provide faster document conversion as well as the ability to...

Continue Here: http://www.kmworld.com/Articles/News/News/ABBYY-releases-FineReader-12-94779.aspx

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  Inside KMWorld

Analytics FOR THE REST OF US

Changes of the past 20 years, along with data that earlier generations couldn't imagine having access to, have brought the predictive analytics market to a new level of relevance.

As Stephen Purpura, CEO of Context Relevant, was describing a fraud detection application, my mind was writing rules. I spent a number of years crafting expert systems based on...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Analytics-FOR-THE-REST-OF-US-94274.aspx

Return to Contents


  KM In Practice

Law firm integrates cloud-based request management

Avoids high development and maintenance costs

Michelman & Robinson wanted a new workflow system that would accommodate growth and changes at an affordable cost and integrate with the firm’s existing time entry system. The law...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Law-firm-integrates-cloud-based-request-management-94890.aspx

Return to Contents


How to Succeed in Today’s Evolving Search Landscape

Artificial intelligence (AI) and machine learning are redefining the online search experience for both users and brands. Increasingly, customers are finding information about businesses directly through maps, apps, and digital assistants—before ever visiting a company's own website.Consumers are also seeking out more targeted answers than ever before. Search queries that include "near me" have increased 900% in the last two years.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.

KMWorld Web Events
Coming July 31, 2018
Harnessing the Power of Analytics Today
Today, more than ever, analytics is viewed as the next frontier for innovation, competition and productivity. From data discovery and visualization, to data science and machine learning, the world of analytics has changed drastically from even a few years ago.

Coming August 14, 2018
Cognitive Search and Analytics in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us as we help you evaluate where, when, and how to use cognitive search and analytics in your organization.

Coming September 18, 2018
Game Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts. Attend this webinar to discover game changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October 2018***
Best  Practices in Information Governance

Information is by nature non-governable.

But people are. Whether you use automation or policies or both— the way people USE information can be controlled. There are plenty of solutions available to help you. If you have compliance, regulatory or legal-risk issues—and that describes everyone—there is an answer for your information governance quandary.

This KMWorld White Paper will look for the BEST solutions in managing and leveraging business and organizational assets to improve performance and protect against risk.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

Enterprise Content Management [March/April 2018]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Nov 05, 2018 - Nov 06, 2018
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