SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Think Siri is just a consumer app? Learn How Virtual Agent Technology Is Transforming Corporate Customer Service

       
TUESDAY APRIL 23, 2013 | 11:00am PT / 2:00pm ET
   
 
MODERATOR
Andy Moore
Publisher
KMWorld
PRESENTER
Mike Hennessy
VP Marketing
IntelliResponse
Audio is streamed over the Internet, so turn up your computer speakers!
 
The popularity of Apple's Siri technology has placed a spotlight on the growing demand for Virtual Agent technology in a corporate setting. More than ever, modern consumers are demanding the power to serve themselves when they have a question, be it on a corporate web-site, facebook fanpage or on their mobile device.

In this informative webinar, find out how Siri-like Virtual Agents are transforming customer service by addressing some of the biggest problems faced by service executives:

Attendees will learn:

>>>How Siri is transforming consumer expectations online
>>>Why customer expectations are changing faster than
>>>service departments ever expected, or can handle
>>>What the future holds for online self service
>>>How social and mobile self-service are the future of
>>>customer interaction
>>>Why the "Contact Center" of old is bound for
>>>extinction, and what you can do about it

Join Mike Hennessy, VP Marketing for IntelliResponse as he discusses how modern customer service is being transformed by the push towards "Siri-Like" self service technology.

Register NOW for this FREE live webinar.
 

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