Registration is now open for KMWorld 2019. Register now to join us Nov 4 - 7 in Washington, D.C.

Think Siri is just a consumer app? Learn How Virtual Agent Technology Is Transforming Corporate Customer Service

TUESDAY APRIL 23, 2013 | 11:00am PT / 2:00pm ET
Andy Moore
Mike Hennessy
VP Marketing
Audio is streamed over the Internet, so turn up your computer speakers!
The popularity of Apple's Siri technology has placed a spotlight on the growing demand for Virtual Agent technology in a corporate setting. More than ever, modern consumers are demanding the power to serve themselves when they have a question, be it on a corporate web-site, facebook fanpage or on their mobile device.

In this informative webinar, find out how Siri-like Virtual Agents are transforming customer service by addressing some of the biggest problems faced by service executives:

Attendees will learn:

>>>How Siri is transforming consumer expectations online
>>>Why customer expectations are changing faster than
>>>service departments ever expected, or can handle
>>>What the future holds for online self service
>>>How social and mobile self-service are the future of
>>>customer interaction
>>>Why the "Contact Center" of old is bound for
>>>extinction, and what you can do about it

Join Mike Hennessy, VP Marketing for IntelliResponse as he discusses how modern customer service is being transformed by the push towards "Siri-Like" self service technology.

Register NOW for this FREE live webinar.

Search KMWorld