Using SPAs to reach customer goals
We all know that traditionally the success of a business hinges on having happy customers and positive feedback. But the arrival of social media has changed the goal posts somewhat. Customers now have a say in the brands they like. They can influence a campaign by sending their thoughts around the globe at the click of a mouse. This has forced companies to look carefully at their customer service strategy to ensure they know what is being said about them 24/7 and that they can react quickly
TUESDAY DECEMBER 13
11:00AM PT / 2:00PM ET
During the last few years, the Google Search Appliance (GSA) has been adopted by thousands of organizations, large and small, who were attracted by its speed, simplicity and relevancy. Larger organizations are now rolling out use of the GSA to embrace true universal search.
Search Technologies is the leading independent IT services company dedicated to search engine implementation. Search Technologies has helped more than 250 customers to build and roll out sophisticated search systems, and is working with a number of large corporations on enterprise-scale search projects using the GSA.
In this webcast, Search Technologies and Google will address three key implementation issues that all enterprise-scale projects face, which can now be fully addressed using the Google Search Appliance. It will be a practical, pragmatic presentation illustrated by examples from customer engagements throughout. You will also learn all about and see a demonstration of the latest GSA technology.
Audio is streamed over the Internet, so turn up your computer speakers!