Thursday, November 19, 2009

Track A - Collaboration Strategies & Practices
Moderator: Irene Kitimbo, McGill University

The ability to collaborate and the technologies to support collaborative practices are key to productive and effective teams and organizations. Speakers share insights and ideas as well as technologies for supporting enterprise collaboration

KEYNOTE: Enterprise Social Tools & the Knowledge Organization
9:00 a.m. - 10:00 a.m.
Thomas Vander Wal, Sr. Consultant

Thomas Vander WalSocial tools are changing our world and our enterprises. It is amazing how much and how quickly information is added by the community when it is relevant. How do organizations take advantage of this to enhance their information and knowledge flows, improve productivity, and streamline the enterprise? Vander Wal, who coined the term “folksonomy,” focuses on the huge untapped potential for social tools with discussions about making it easier for enterprise social tool adoption, tagging, getting tools to mesh, modifying Web 2.0 approaches for the enterprise, interface/interaction design for ease-of-use, sociality and encouragement of use. He highlights interesting examples of organizations using social tools to enhance their knowledge enterprise. While social tools and services that make up Enterprise 2.0 provide a foundation for enterprises, Vander Wal points to some challenges and possible solutions. He shares ideas and insights you can use in your organization.

Coffee Break - Visit the Exhibit Hall
10:00 a.m. - 10:45 a.m.
A301: Enterprise Collaboration Strategies
10:45 a.m. - 11:30 a.m.
Rob Koplowitz, Vice President, Principal Analyst, Forrester Research

Collaboration strategies are essential for driving results in the current global economic conditions with more outsourcing and distributed supply chains. This session looks at the current collaboration tools and software landscape, illustrates how the top technologies are being used in different types of organizations today, and shares what we can expect in the future.

A302: Enterprise Social Software & Collaboration Technology
11:45 a.m. - 12:30 p.m.
Jarrod Gingras, Managing Director & Analyst, Real Story Group
Robert Rose, Director of Knowledge Management, Enterprise Support Services, Symantec Corporation
David Sacks, CEO, Yammer

This panel focuses not only on the cultural and organizational aspects of social software but also on the important concerns that are raised in the enterprise around privacy, security, IP protection, and compliance. Hear a number of perspectives that highlight key areas of interest for all organizations.

Attendee Lunch
12:30 p.m. - 2:00 p.m.
Track B - Enterprise of the Future

What will it take to be competitive as an organization in the coming years? With the pace of change, it is definitely a challenge. Join our experienced practitioners, technologies, and thinkers and envision the enterprise of the future.

KEYNOTE: Enterprise Social Tools & the Knowledge Organization
9:00 a.m. - 10:00 a.m.
Thomas Vander Wal, Sr. Consultant

Thomas Vander WalSocial tools are changing our world and our enterprises. It is amazing how much and how quickly information is added by the community when it is relevant. How do organizations take advantage of this to enhance their information and knowledge flows, improve productivity, and streamline the enterprise? Vander Wal, who coined the term “folksonomy,” focuses on the huge untapped potential for social tools with discussions about making it easier for enterprise social tool adoption, tagging, getting tools to mesh, modifying Web 2.0 approaches for the enterprise, interface/interaction design for ease-of-use, sociality and encouragement of use. He highlights interesting examples of organizations using social tools to enhance their knowledge enterprise. While social tools and services that make up Enterprise 2.0 provide a foundation for enterprises, Vander Wal points to some challenges and possible solutions. He shares ideas and insights you can use in your organization.

Coffee Break - Visit the Exhibit Hall
10:00 a.m. - 10:45 a.m.
Attendee Lunch
12:30 p.m. - 2:00 p.m.
B301/302: Envisioning the Enterprise of the Future
10:45 a.m. - 12:30 p.m.
Dr. Art Murray, CEO, Applied Knowledge Sciences, Inc.
Dave Hersh, CEO, Jive Software
Lawrence Liu, Director of Platform Strategy, Telligent
Dr. Marc A Smith, Chief Social Scientist, Telligent Systems
Dr. Carla O'Dell, CEO, APQC Author, The New Edge in Knowledge

Organizations that want to succeed in the global knowledge economy must transform into an enterprise of the future, one that continually learns and innovates. Our panel discusses maintaining strategic alignment across the enterprise,
systematically capturing, sharing, and applying institutional knowledge while creating value on a sustained basis, and shares their tips and forecasts.

KMWORLD 2009 Capstone Event
Social Discovery of Knowledge Management
2:00 p.m. - 5:00 p.m.
Dave Snowden, Chief Scientific Officer, Cognitive Edge University of Wales TSD

True innovation comes from taking a radically new perspective on a problem and breaking the patterns of past thinking. This year, world renowned pioneer in applying complex adaptive systems theory to a range of social issues—Dave Snowden— puts his cutting-edge research to work for KMWorld attendees.

Start early to make the most of your investment in KMWorld 2009: Join the conference community online in September as we build a narrative database—of stories and experiences—in which attendees share issues, problems, opportunities, and ideas about knowledge management in its broadest sense. The database will be up and available throughout the conference to receive reflections from the delegates on the various events and will include feedback on the summary data achieved during the preceding months.

In parallel, a small group of naive experts will work on the issues and problems drawing on the natural sciences (chemistry, physics, biology) as well as aspects of the humanities (such as anthropology) to take a radically new perspective. Those involved have been selected for their deep knowledge of their subject and their lack of knowledge of knowledge management.

All of this material will be integrated in the final KMWorld 2009 capstone workshop, which will be highly participative in nature. Snowden’s team has leveraged this approach to produce many new and innovative methods for knowledge exchange such as the rapid sharing of knowledge between doctors and nurses in operating theaters, the knowledge transfer across generations in a bank, and more.

Following KMWorld 2009, the narrative database will be kept open to allow subsequent generations of learning, reflection on the event itself, and sharing of experiments and their results. All methods arising from the workshop will be documented by Cognitive Edge and made available as open source methods for the wider community. Positioned within a flow of learning both before and after the KMWorld 2009, this new capstone event will ensure that  your organization gains added value from your participation.

Program Table of Contents

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