Justin is the inventor of Clarabridge's patent-pending software and co-founded Claraview with Sid Banerjee. Prior to Claraview, Justin served as founder and CTO of Strategy.com, a real-time data analysis and alerting subsidiary of MicroStrategy. At Strategy.com, he designed and implemented systems that provided near real-time and real-time reports and alerts to over 350,000 users, via web, email, wireless, and voice technologies. As CTO, Justin was responsible for all product strategy, product development, operations, and R&D.

Prior to launching Strategy.com in 1998, he was a senior consultant at MicroStrategy. Justin holds four patents with three more pending and is an instructor at the Data Warehouse Institute. He graduated from the Massachusetts Institute of Technology where he received an SB in Management of Information Technology from the MIT Sloan School of Management.