Mark Herman

Director, NA Presales
eGain


Mark, a long-time advocate of Knowledge Management, has been selling enterprise software, including Knowledge Management systems, for over 17 years.  Currently employed by eGain Corporation, he manages a team of Enterprise Solutions Consultants, responsbile for selling Knowledge Management and other Contact Center Customer Engagement applications to enterprises in all verticals.

KMWorld 2014

Diamond Sponsors

Gold Sponsors

Co-located with:

-->