Patricia Eng

Senior Advisor for Knowledge Management
U.S. Nuclear Regulatory Commission

Picture of Patricia Eng Patricia L. Eng, P.E., served as the US NRC’s Senior Advisor for Knowledge Management from 2008 – 2013 where she managed efforts to collect, capture and categorize knowledge from agency subject matter experts, focusing on areas of highest knowledge risk.  NRC’s KM program saved the agency almost 60 million dollars in operating costs in 2009/2010, receiving the MeriTalk 2010 Merit Award for its innovative approach to enhancing efficient and effective government communications.  After retiring from NRC, Patricia co-authored the book, “Navigating the Minefield: A Practical KM Companion,” based on interviews of 18 successful international KM professionals.  The book has been praised by both KM experts and newbies alike for its no-nonsense, practical approach.  A long-time inspector and writer of regulations, she is currently examining actual KM initiatives against the newly released ISO KM Standard requirements.

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