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Monique Cadena

Knowledge Management Senior Advisor
Quest


Picture of Monique CadenaRecognized as an Innovator by the Consortium for Service Innovation (CSI), Monique has over nineteen years of Knowledge Management (KM) & Knowledge Centered Support (KCS) experience, and over twelve years in the role of KM/KCS Manager, she has acquired a comprehensive background and wealth of expertise within various KM and KCS roles.  She's held positions such as KM Program Owner, KM Analyst, KM Technical Manager, Knowledge Base Administrator, Forums Administrator, Social Communities Owner, and KCS Program Owner.  Previous companies include Avaya and Dell Software.  She is currently the Global KM/KCS Program owner and Social Media strategist for Quest.

 

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