Kate Pugh is the interim Academic Director of, and is on the faculty of, Columbia University's Information and Knowledge Strategy Master's program. Kate is author of the book “Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam” (Jossey-Bass/Wiley, March, 2011). She is president of AlignConsulting, a firm that helps organizations harness untapped knowledge and channel insight into action through collaborations and networks. Kate was formerly VP for Knowledge Management for Fidelity Investments and Senior Technical Program manager for Intel Solution Services. She also held leadership roles at JPMorganChase and PwC Consulting/IBM. Kate has a BA from Williams College, and MS/MBA from MIT Sloan School of Management, and certifications in Facilitation, Mediation, and Project Management. She is a LEAN Six Sigma Black Belt. Kate is on the Core Team of the SIKM Leaders' Boston Chapter and on the Board of the Knowledge Management Institute Canada. She is author of Ivey Business Journal's, "Knowledge Jam: Three Disciplines to Beat the Merger Performance Odds," (July/August 2011), co-author with Nancy Dixon of the Harvard Business Review article "Don't Just Capture Knowledge. Put it to work!" (May, 2008), and author of "Sharing Hidden Know-How" in the Journal of Digital Media Management (May, 2012), and . www.alignconsultinginc.com