eGain AI Knowledge Hub and AI Agent help improve experience and reduce cost by delivering trusted answers for customer service. Visit www.eGain.com for more info.

KMS Lighthouse is a leading SaaS provider of cutting-edge knowledge management solutions. Trusted by global enterprises like Toyota Finance, GE HealthCare, Allianz, and AIG, our platform delivers real-time, accurate knowledge to agents, employees, and customers, enhancing both customer satisfaction and operational efficiency.

Recognized as a Leader by Forrester and IDC, and named a Cool Vendor by Gartner, KMS Lighthouse is redefining how organizations manage and share knowledge at scale with its latest GenAI-powered capabilities.

Altuent helps knowledge managers turn fragmented enterprise content into AI-ready knowledge their organisations can trust. We have a 15+ year history in technical writing for some of the world's biggest businesses. We bring that same level of care to preparing enterprise organisations for AI.

We focus on the fundamentals that make AI initiatives succeed: content accuracy, content structure, metadata, and governance.

By preparing SharePoint content for Microsoft Copilot and Copilot agents, we help teams move beyond pilots to reliable, auditable answers.

We help organisations understand what “good” AI responses look like, where risk and inconsistency come from, and how to improve them iteratively.

Our Copilot Agent Reliability Scores make trust measurable, showing what works today, where risk exists, and how to improve with confidence.

Atlas is an intelligent knowledge platform for Microsoft 365 that turns siloed content and everyday work into trusted, AI-ready knowledge. By operationalizing knowledge at scale, Atlas improves discoverability, consistency, and quality of work, while giving AI tools like Microsoft Copilot a more precise, contextual foundation.

Graphwise empowers enterprises to make their data and content truly AI-ready. We provide the trusted semantic backbone that connects data silos and grounds search, analytics, and AI in a reliable, governed context.

Designed for organizations where precision is paramount and complexity is high, Graphwise transforms enterprise data into a governed knowledge graph. This acts as a single source of truth for AI applications, enabling more accurate search, reducing the risk of hallucinations, and allowing organizations to scale AI initiatives with confidence and measurable ROI.

Formed through the merger of Ontotext and Semantic Web Company, Graphwise unites decades of leadership in knowledge graphs and semantic technologies. With a global team of over 200 professionals across North America, Europe, and APAC, we help enterprises worldwide break down silos, improve discovery, and connect AI to trusted, contextual knowledge.

Enterprise AI World is the go-to media outlet for tech, business and knowledge-leaders seeking actionable strategies for deploying AI at enterprise scale. It delivers in-depth industry news, real-world case studies and decision-ready guidance across the full AI lifecycle—from platforms and governance to use-cases and results. Whether you’re evaluating AI investment, building a knowledge-driven enterprise, or seeking vendor‐partner connections, Enterprise AI World offers the insights to move from promise to business impact. Subscribe here.

More than a magazine, the KMWorld website offers breaking news, in-depth research, podcasts, webinars, videos, and information about KMWorld awards.

KMWorld guides business professionals at organizations around the world involved in the evaluation, recommendation, and purchase of enterprise technology products and services. We believe that successful businesses today rely on the careful balance of technology, process, and people. KMWorld delivers market knowledge, management skills, technological expertise, and best practices to make that happen.

BIALL is an independent and self-supporting association for those working in the field of legal information management, with members throughout the UK and Ireland. Member benefits include discussion forums, webinars and in-person events, such as those focused on knowledge management, which are organised by our KM Special Interest Group. BIALL’s flagship event is its annual conference, taking place this year in Glasgow from 10 to 12 June 2026, featuring a keynote address by the author Richard Susskind.

CILIP’s Knowledge & Information Management Special Interest Group (K&IM) aims to bring the advantages of professional knowledge management and information management to the economy and society. We aspire to help CILIP become the recognised professional body supporting knowledge and information professionals to deliver high quality, evidence-based, accredited services, and develop & progress their careers.

Since 1976 the City Legal Information Group (CLIG) has been supporting legal information professionals in and around London, representing all sectors of the profession. We regularly organise topical and social events with the aim of helping information professionals network and share their thoughts and experiences.

With around 360 individual, corporate and supporting members, the Gesellschaft fuer Wissensmanagement (GfWM) is the largest network of practitioners and researchers of knowledge management in the German-speaking world. As a non-profit association, it promotes the further development of knowledge management in theory and practice through dialogue between business, science, administration, politics and society. The GfWM supports the professional and responsible handling of knowledge, offers regional and special interest groups, and organises events such as the annual KnowledgeCamp.

Founded in 1989, ISKO is a leading international society for organisation of knowledge. ISKO has a broad and interdisciplinary scope. ISKO's mission is to advance conceptual work in knowledge organisation in all kinds of forms, and for all kinds of purposes, such as databases, libraries, dictionaries and the Internet. As an interdisciplinary society, ISKO brings together professionals from many different fields. ISKO counts about 600 members all over the world, from fields such as information science, philosophy, linguistics, computer science, as well as special domains such as medical informatics.

The Kinetic Council brings together professionals shaping how knowledge is created and delivered. We champion the value of information and provide support to collectively shape the future of knowledge work. We aim to unite and empower professionals in the data, semantics, content, and related fields through an industry-wide authoritative association.

The KMers in London meet up is an informal group of around 30 Knowledge Managers who meet up every two months at the Pavillion End pub in St Pauls, London. What do we talk about? All things KM! The challenges, the joys, and geek out on all things important to us. If you don't hear taxonomy, AI, and Communities mentioned, you're probably in the wrong place. We are a collaborative collective, so everyone is welcome to set up side events, such as webinars on topics of interest that come up in conversations. We manage the community via our WhatsApp, so if you are in the London Area, please join us. https://chat.whatsapp.com/DCcByOyTDmD0i5PEgQTJMz

The Knowledge Management Global Network (KMGN) is a not-for-profit alliance founded in 2014, uniting KM communities from over 30 countries. As a “network of networks”, KMGN connects professionals to co-create knowledge assets and strengthen practice, supporting the global KM field through more than 100 events each year.

The KM Institute (KMI) is home to the Certified Knowledge Manager (CKM) program – the #1 Certification in KM worldwide.  The CKM is delivered virtually in several major regions (N. America, Europe, Gulf/EMEA, and India/APAC); and in-person private classes are available for clients with 10 or more students. KMI recently added the CKS (Specialist) curriculum: a deep-dive “Master Class” in a variety of topics, such as: Taxonomy, Knowledge Transfer, Information Architecture, and many more. KMI is also known for its great free content, with regular KM webinars, blogs, newsletters, and online communities. Visit: www.kminstitute.org today.