eGain Knowledge Hub helps improve experience and reduce cost by delivering trusted answers for customer service.

Visit www.eGain.com for more information

Evalueserve is a global leader in technology-enhanced managed services. Combining the strengths of best-in-class AI and a team of over 5,000 experts, the company focuses on data and analytics and competitive and market intelligence services. Evalueserve provides tailored, innovative solutions for each client, ensuring efficiency and return on investment. Learn more at evalueserve.com.

Graphwise enables organizations to unlock ROI for enterprise AI by delivering the most compre- hensive and trusted industry solution in the field of knowledge graphs and semantic AI technologies. As enterprises pour millions into AI investment, Graphwise delivers the critical knowledge graph infrastructure to ensure enterprises are ready to realize the technology’s full potential, is trusted, and can be implemented at scale. Graphwise is the result of the merger between tech visionaries Ontotext and Semantic Web Company who are vendors of GraphDB and PoolParty. The Graphwise Product Suite comprises GraphDB’s RDF database and PoolParty’s taxonomy management and NLP services to help consolidate data from various formats and identify hidden connections between data objects. These capabilities serve as the foundation for enterprises to scale their sys- tems effortlessly, while ensuring data and content remains well-structured and classified. Graphwise has over 200 employees worldwide, with offices located across North America, Europe and APAC

With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction

Verint® is a leader in customer experience (CX) automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – use Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise. With Verint, brands can handle more interactions with better quality while reducing costs, elevating CX, and realizing stronger, faster AI Business Outcomes, Now™.

Fluid Topics is the leading Product Knowledge Platform for customers and teams. It unifies your product information from all sources into a central knowledge hub to manage knowledge, create collaborative workplaces, and deliver first-rate user experiences with your products.

Serving Fortune 500 companies and tech organizations of all sizes, Fluid Topics is the go-to solution for tech companies seeking to enhance team collaboration, customer service, and field service operations with distinctive business applications fueled by product knowledge.

Data Conversion Laboratory (DCL) is a premier provider of data and content transformation services tailored for knowledge management needs. Leveraging artificial intelligence technologies such as machine learning and natural language processing, DCL helps organizations to efficiently organize and structure data and content for seamless integration with modern knowledge management systems and platforms.

Drawing from extensive experience across diverse industries including government, publishing, life sciences, manufacturing, technology, and professional organizations, DCL combines advanced technology with expert U.S.-based project management teams to address complex conversion challenges with precision, security, and timeliness. As a trusted industry leader, DCL specializes in content structuring, XML content conversion, DITA conversion, S1000D conversion, SPL conversion services, and more.

Enterprise Knowledge (EK) is the world's largest dedicated KM consultancy, offering end-to-end Knowledge and Information strategy, design, and systems implementation services. Our mission is to form true partnerships with our clients, listening and collaborating to create tailored, practical, and results-oriented solutions that enable them to thrive and adapt to changing needs.

Factor helps enterprise companies make better data-driven decisions and operate more efficiently by overcoming data misalignment and poor information architecture. Using a human-centered design approach and our Data Trust Framework, Factor develops tailored and scalable strategies that enhance data quality and streamline operations. We offer alignment workshops, foundational data assessments, and long-term data strategy programs, which can include information modeling, user research, AI integration, implementation support, and more. Factor works as a collaborative partner and guide, ensuring long-term success through strategic alignment and intentional integration.

Lexsoft is a specialist software vendor and a leading provider of business process solutions to the legal sector across Europe, the United States, and Latin America.  ISO 27017 and ISO 27001 certified, the company assists law firms and corporate legal departments (CLD) in improving their document management, knowledge management, practice management, and CRM processes, to facilitate business efficiency, enhance productivity, and reduce risk.

The company’s knowledge management solution, Lexsoft T3 GenAI, is a software-as-a-service system,  powered by Microsoft OpenAI technology. Out-of-the-box and ready-to-deploy, Lexsoft T3 GenAI provides best practices to enable law firms to simplify and automate critical knowledge management processes, fully supported with visual and actionable data analytics.

Lucidea’s stellar knowledge management (KM) and integrated library system (ILS) software accelerates access to internal and external knowledge resources, and enables corporate, nonprofit, public agency, and law firm clients to mine content, discover related information assets, and capture what’s relevant—actionable intelligence—leading to development of new knowledge. Through its market-leading products SydneyDigital and Presto, Lucidea empowers special librarians and knowledge managers to curate, share, and create critical resources. Lucidea’s KM and ILS software simplifies information and amplifies knowledge.

The Progress Application and Data Platform allows customers to build high-performing, AI-driven business and mission-critical applications that create, manage and transform data into action. Our Data Platform prioritizes seamless data connectivity and app development, empowering responsible, human-in-the-loop AI to reduce data bias and inaccuracies while producing clear, context-driven outcomes. Our customers achieve true data agility by integrating structured and unstructured data across their enterprise with our technology and expertise to solve the toughest business problems with ease. 

AIPressRoom brings you the latest in AI news, founder interviews, product reviews, global AI events, and press releases. The ultimate platform for staying informed and connected in the AI world.

The KM Institute (KMI) is home to the Certified Knowledge Manager (CKM) program – the #1 Certification in KM worldwide.  The CKM is delivered virtually in several major regions (N. America, Europe, Gulf/EMEA, and India/APAC); and in-person private classes are available for clients with 10 or more students. KMI recently added the CKS (Specialist) curriculum: a deep-dive “Master Class” in a variety of topics, such as: Taxonomy, Knowledge Transfer, Information Architecture, and many more. KMI is also known for its great free content, with regular KM webinars, blogs, newsletters, and online communities. Visit: www.kminstitute.org today.

Serious Insights LLC is a boutique IT analyst firm in Sammamish, Washington. Serious Insights uses scenario planning to offer diverse and challenging perspectives on the future of work. The company covers emerging technologies through reviews, analysis and reports that help readers better navigate an uncertain future and make more informed choices today. Serious Insights offers vendor advisory, strategic planning and professional development focused on helping individuals and businesses become more agile.

unite.ai is a news and information platform for everything machine learning and AI related. We aim to provide unbiased information, and to become a resource for businesses, and for general users of AI.

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