KMWorld 2019 Conference Program

Join us for KMWorld 2019 as we explore and share how successful knowledge management can transform any organization. Our extensive program includes 4 days of programming, with pre-conference workshops on Monday, November 4, daily keynote sessions, and 9 conference tracks, including: KM Foundations for AI & BeyondDigital Workspace Transformation | KM Culture & Change on Tuesday, November 5; KM Strategies & Practices | KM Models, Frameworks, & MethodologiesDigital Transformation, Behavior Change & KM on Wednesday, November 6; and KM Evolution | KM Tools | KM Engagement: Fun & Games on Thursday, November 7.

To view the entire conference program schedule by time and day, see our Agenda page. Or, view the Final Program PDF.

To find out more about our co-located one-and-a-half day Complexity in Human Systems Symposium on Thursday, November 7 and Friday, November 8, click here.


Thursday, Nov 7

Track A: KM Evolution

Scott Leeb, Chief Knowledge Officer, Fragomen

A301. Re-Evaluating & Evolving Your KM Program

01:00 PM2019-11-072019-11-07

Thursday, November 7: 1:00 p.m. - 1:45 p.m.

Even if you have the best KM program today, will it be the right one for tomorrow? Some organizations have done serious self-examinations in the face of industry upheavals, mergers and/or acquisitions and catastrophes while others fire themselves annually so that they can look at their future from a different perspective. One thing is certain, we can’t be complacent about our KM programs; they must continue to evolve, align with the business or focus of their organization, and improve the knowledge sharing among their employees. Our speakers share their experiences and perspectives.


, Principal Research Lead, Knowledge Management, APQC

, Change Management Lead, Collins Aerospace


A302. Winning Strategies for KM

02:00 PM2019-11-072019-11-07

Thursday, November 7: 2:00 p.m. - 2:45 p.m.

Hear from successful KM practitioners about the strategies they have and are currently using in their organization. As things change, so must our approaches. Get lots of tips from their KM journeys, successes, re-evaluations and plans for the future. Filled with ideas to try in your organization.


, KLIC Strategist, Exxon Mobil Corporation

, KLIC Strategist, Talent Management, Exxon Mobil Corporation


A303. KM Program for 2020 & Beyond

03:00 PM2019-11-072019-11-07

Thursday, November 7: 3:00 p.m. - 3:45 p.m.

Imagine partnerships with key areas of your organization working together to build a new innovative KM program. Glover shares her vision for a KM/learning/talent partnership that does just that. Be inspired by her ideas and insights!


, Director, Internal Communications, Global, TechnipFMC, USA

Co-Located With