KMWorld 2017 Conference Program

Join us as we explore and share how successful knowledge management can transform any organization. Our KMWorld program includes 4 days of programming, with pre-conference workshops, keynote sessions, and 9 conference tracks. Please take the opportunity to explore tracks on: KM Strategies & Practices: People, Digital Workspace of the Future, Social Collaboration, KM Strategies & Practices: Processes, KM Tools & Techniques, Learning, Change, & Culture, KM Strategies & Practices: Value & Management, Innovation, Future-Proofing & Cognitive Tech, and Content, Knowledge & Learning from Failure.

To view the entire program schedule by time and day, see our Schedule page. Or, view the Final Program PDF.

Preconference Workshops

Choose among 23 workshops to concentrate on your special areas of interest. Taught by experts, the workshops offer you a chance for interactive, small-group learning. Mix and match morning and afternoon workshops to customize your conference program and jump-start your week.


KMWorld 2017 offers attendees nine opportunities to hear and learn from industry leaders, offering insider insights into the technologies that are changing our industry and our lives.

Upgrade to a Platinum Pass and you'll have access to 12 keynotes across five events, in the same location.

Tracks at KMWorld 2017 Include

KM Strategies & Practices: People

This illuminating track of KM case studies and insights focuses on the people in a number of organizations. Grab strategies and ideas to apply in your organization.

Digital Workspace of the Future

Work, and our approach to it, continues to change at a rapid pace. While many work outside the walls of their organization, real-time communication and collaboration tools and platforms are changing the face of our digital workplaces and workspaces. Hear about the challenges and how leading organizations are meeting them! Get an inside look at internal intranets and more.

Social Collaboration

Social collaboration refers to the processes of helping multiple people or groups interact, and share information to achieve common goals. Get strategies, insights and ideas to use in your organization, or community; hear about next-gen communities and networks; and learn about successful tools to support your social collaboration initiatives.

KM Strategies & Practices: Processes

If a process is a set of interrelated activities that interact to achieve a result, how do we use them to improve knowledge sharing in our organizations and communities? Our speakers from the military, government, finance and industry will inspire and stimulate ideas, provide approaches to take home, and more!

KM Tools & Techniques

Our popular track is filled with tools and techniques to support your organization's knowledge-sharing activities. Learn about selecting the right mix of KM approaches, chatbots, and agile frameworks and get lots of ideas from our industry experts, including Office 365 tips, intranet strategies, intelligent swarming and more.

Learning, Change, & Culture

Join our experienced industry leaders as they focus on learning, culture, and change, including insights from professional poker and chess players, and KM leaders and practitioners, and be inspired!

KM Strategies & Practices: Value & Management

Providing value, ROI, and showing measurable results is always a challenge for KM, as is securing leadership buy-in. Get lots of ideas, tips and strategies for making it work in your organization.

Innovation, Future-Proofing, & Cognitive Tech

Looking ahead for KM is always fun but who knows what the future holds? Get tips on how to facilitate toward that future, how we can enable innovation, and what cognitive computing and AI have in store for KM practitioners.

Content, Knowledge, & Learning From Failure

In addition to people, technology, and processes, content is huge for KM practitioners. Get the top trends in enterprise content management and ideas for dealing with content and knowledge. Also get tips on leaning from failure and how it can help your organization!

Co-Located With