Throughout an IT journey of 22+ years, Jonathan crafts quality frameworks and mature, KM-based continuous improvement processes. A certified technical and change leader, he engages with stakeholders to overcome nuanced content and KM hurdles. Across industries from healthcare to manufacturing, and applications from IoT to intranets, he applies agile methodologies, information architecture principles, and a product strategy approach to shepherd executives and lead implementation teams toward value-based outcomes. Leveraging consultative methodologies, he's successfully addressed complex business problems while exploiting emergent opportunities. Augmenting a well-developed technical acumen, Jonathan also possesses a flair for the creative and passion for good UX. A Boston native, he earned his BS in Information Technology from Northeastern University, graduating Summa Cum Laude. He is currently pursuing an MBA through Isenberg School of Management at the University of Massachusetts Amherst.