Marcus Tucson is a Program Manager at Worldpay with over a decade of experience driving operational excellence and fostering meaningful client and colleague engagement. With a background spanning business process analysis, integrated payments partnerships, and global operations communications, Marcus brings a unique lens to knowledge management—one that prioritizes clarity, collaboration, and continuous improvement.

He has led initiatives that streamline workflows, enhance cross-functional communication, and elevate service delivery across teams. Marcus is passionate about creating systems that not only capture knowledge but make it actionable and accessible. His approach blends strategic insight with a people-first mindset, ensuring that knowledge flows where it’s needed most.

At Worldpay, Marcus is known for his ability to connect dots across departments and empower teams with the tools and context they need to succeed. He’s excited to share his perspective on building resilient, knowledge-driven cultures.