Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage.

We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business.

For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.

Our single SaaS AI platform and robust suite of AI & GenAI models are designed to transform the total experience from CX to EX across websites, ecommerce, service, and workplace. Powering individualized, trusted, and connected experiences across every interaction to delight customers and augment employees, and drive superior business outcomes.

Our platform is certified ISO 27001 certified, HIPAA compliant, SOC2 compliant, and 99.999% SLA resilient. We are a Salesforce Summit ISV Partner, an SAP? Endorsed App, and an Adobe Gold Partner.

Infused with AI and analytics, eGain Knowledge Hub improves customer experience and reduces cost of service with virtual assistance, self-service, and modern agent desktop tools. Visit www.eGain.com for more info.

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit  M-Files | Document Management Platform

Pryon turns vast quantities of critical, fragmented, and rapidly-changing content into accurate, timely, and verifiable answers via the world's first enterprise-grade Knowledge AI Platform. Using best-in-class retrieval technology, Pryon securely extracts answers from all forms of content, including audio, images, text, and video, stored in a myriad of sources. Pryon’s Knowledge AI platform is intuitive to use, is accessible via API from any system, and can be deployed in a matter of weeks in the cloud or on-premises. Created by the AI pioneers instrumental in developing Alexa, Siri, and Watson, Pryon is trusted by leading enterprises such as Dell, NVIDIA, Westinghouse, and World Economic Forum. By reducing the distance between people and answers, Pryon builds high-performing, resilient, and responsive organizations.

Sugarwork empowers companies to ascertain and maintain their operational intellectual property. Sugarwork is an intuitive knowledge sharing tech platform that enables organizations to scale expert knowledge across their organizations. It deploys a guided and AI-driven process through which experts contribute their institutional knowledge to a shared resource. Its AI creates rich summaries and extracts key insights that are easily shareable and searchable.

SWIRL AI Connect is advanced AI infrastructure software that serves as a centralized hub. It securely integrates LLMs (Language Models) and data from various sources, including generative AI, databases, applications, external APIs, and more. SWIRL AI Connect enables real-time data exchange across applications, including LLMs and AIs, ultimately transforming information into actionable outcomes.

Synaptica provides award-winning taxonomy, ontology, knowledge graph software combined with professional service solutions. Synaptica helps people to organize, categorize and discover enterprise knowledge.

Graphite: Create enterprise taxonomies, ontologies, and knowledge graphs with ease.

Graphite Knowledge Studio: Automate semantic tagging and auto-categorization of enterprise content.

Professional Services: Synaptica provides a broad range of services to complement our award-winning enterprise software.

Semaphore by Progress is a modular software product that provides the semantic layer in your digital ecosystem so you can manage knowledge models, generate semantic metadata, and enrich your enterprise information with context and meaning to reveal valuable insights that drive innovation.

Data Conversion Laboratory (DCL) is a premier provider of data and content transformation services tailored for knowledge management needs. Leveraging artificial intelligence technologies such as machine learning and natural language processing, DCL helps organizations to efficiently organize and structure data and content for seamless integration with modern knowledge management systems and platforms.

Drawing from extensive experience across diverse industries including government, publishing, life sciences, manufacturing, technology, and professional organizations, DCL combines advanced technology with expert U.S.-based project management teams to address complex conversion challenges with precision, security, and timeliness. As a trusted industry leader, DCL specializes in content structuring, XML content conversion, DITA conversion, S1000D conversion, SPL conversion services, and more.

Enterprise Knowledge (EK) is the world's largest dedicated KM consultancy, offering end-to-end Knowledge and Information strategy, design, and systems implementation services. Our mission is to form true partnerships with our clients, listening and collaborating to create tailored, practical, and results-oriented solutions that enable them to thrive and adapt to changing needs.

Lucidea’s unified integrated library system (ILS) and knowledge management (KM) software accelerates access to internal and external knowledge resources, and enables corporate, nonprofit, public agency and law firm clients to mine content and capture what’s relevant—actionable information--leading to development of new knowledge. Through its market-leading products SydneyEnterprise, GeniePlus, and Inmagic Presto, Lucidea empowers librarians and knowledge specialists to redefine how knowledge is managed, shared, and created.

Megaputer is a leading developer of data and text analysis software and custom analytical solutions. Megaputer’s AI-powered analytical tools enable over 500 customers worldwide to make informed data-driven decisions. Megaputer develops, licenses, implements, and maintains the PolyAnalyst product line for extracting insights from structured and unstructured data.

The mission of the Master of Information program is to enable you to provide professional expertise, leadership, and innovation across diverse information and technological landscapes. People-focused, information technology-intensive, data-driven, and career-oriented, our Master of Information is your gateway to making a significant contribution to organizational leadership, information management, community, and social development.

AI to Discover and Organize Knowledge

The Zeta Alpha Neural Discovery Platform is a secure and customizable foundational layer for the Enterprise to connect Generative AI to your internal knowledge. Use state-of-the-art Neural Search and Generative AI to improve how you and your team discover, organize and share knowledge. Make better decisions, avoid reinventing the wheel, make staying in the know effortless, and create impact with innovation faster. Let Zeta Alpha’s experts fine-tune the Retrieval relevance of your RAG pipeline, and help bring your AI use cases into production.