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Connect with Nelson Fredrick

Nelson Fredrick

IT Director
W&B Service Company

Picture of Nelson FredrickNelson Fredrick is the Director of IT at W&B Service Company, the nation’s largest transport refrigeration dealer. A forward-looking technology leader, he drives digital transformation by aligning enterprise IT with business strategy and innovation. At W&B, Nelson is leading the rollout of an AI-powered “pocket tech” that equips more than 300 field technicians with instant diagnostic support—an initiative projected to reclaim tens of thousands of hours and generate millions in value. His work centers on using information architecture, automation, and AI-directed RAG to reimagine field service and unlock new levels of efficiency and impact.

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