Head of Support Operations Learning and Knowledge Management ยท
Global Operations
Meta
As Head of Learning & Knowledge Management at Meta, Iasia McCabe is at the forefront of global knowledge management innovation. At Meta, she crafts and executes strategies that seamlessly connect people, content, and technology-unlocking performance at scale across the organization.
Iasia's expertise spans building robust knowledge ownership networks, optimizing knowledge bases for AI integration, and designing data-driven frameworks to measure the impact of content. Her leadership has consistently aligned cross-functional stakeholders, transforming how teams capture, govern, and apply knowledge to deliver faster, smarter support.
Driven by a passion for creating knowledge-first cultures, Iasia empowers individuals and teams to leverage information as a strategic asset. Her work accelerates business outcomes and sets new standards for how organizations harness the power of knowledge in a rapidly evolving digital landscape.