UX Lead
United Airlines
My experience includes working at Boston Consulting Group, The Home Depot, Oracle, and currently at United Airlines, where I serve as a UX Lead focused on enterprise AI transformation for internal operations.
I specialize in enterprise AI strategy, UX leadership, product innovation, design thinking, workflow optimization, and large-scale digital transformation initiatives. I regularly partner with executives, business stakeholders, product teams, developers, and operational groups to design and implement AI-powered solutions that improve efficiency, decision-making, employee experience, and operational performance.
My passion lies in bridging the gap between business strategy, user experience, and emerging technologies. I have led initiatives involving generative AI, workflow automation, enterprise intelligence platforms, and human-centered product design, with a focus on creating scalable, high-impact solutions that deliver meaningful business value and intuitive user experiences.