July/August 2003 [Volume 12, Issue 7]

Features

Behind the scenes at Wipro: How a KM vision became reality

Judith Lamont, Ph.D. // 01 Jul 2003

Collaboration software: evolution and revolution: Realizing the potential of the networked enterprise

Eric Woods // 01 Jul 2003

Don't fall behind the eight ball: Keeping the documents straight with KM

Kim Ann Zimmerman // 01 Jul 2003

Evaluating digital rights management technology

Joshua Duhl // 01 Jul 2003

How do you measure success?

Cynthia J. Odom and John F. Starns // 01 Jul 2003

[Editor's Note: This is seventh in a series on KM implementation techniques.] A successful KM system contributes to achieving the goals of the enterprise while enhancing job performance and increasing the job satisfaction of each member of the organization. By demonstrating that knowledge management is improving performance, reducing costs and increasing customer responsiveness, the organization’s leadership will see the explicit link between KM and the success of their business strategy.

KM and the pharmaceutical industry: A roundtable discussion—Part 2

01 Jul 2003

KM practitioners move ideas forward: Transforming the old into the new through the research and development process

Kim Ann Zimmerman // 01 Jul 2003

Personal Toolkit: Knowledge to go

Steve Barth // 01 Jul 2003

Search plus: far-reaching and versatile in the enterprise

Judith Lamont, Ph.D. // 01 Jul 2003