October 2008, [Vol 17, Issue 9]

Features

The business case for Web 2.0

For the most part, Web 2.0 technologies have been the province of lay users experimenting with informal collaboration. But these tools are now proving useful for many business applications as well...

ECM: Collaboration rules!

Web 2.0 promises to add value to enterprise content management, particularly in creating a more collaborative workplace...

Transaction-oriented content: taming ERP

Content flowing in and out of enterprise resource planning systems gets some help...

KM reaps benefits worldwide for insurers

Knowledge management solutions are being used globally in the insurance industry—in both large companies and small—to simplify research for customer information, to better manage files and to ensure coverage for claims...

Enterprise Content Management: Open Text

News Analysis

Maps assume enterprise role

Maps have gone from stone to paper, and now from paper to pixels. The Internet has revolutionized the concept of a map—they're cheap (if not free) and easy to find online, and they are customizable. So not surprisingly, online maps and mapping services are among the most popular applications online. You can find a wide range of features and functions from Google, Microsoft and Yahoo...

The greening of software

Even software is going green these days...

Everything is fragmented—Managed serendipity

Technology developed for one application frequently becomes more useful for something unexpected. It's called a freeloader in evolutionary psychology...

David Weinberger

The ambiguity of information

We are very confused about the meaning of the word "information." And that's for two good reasons...

The Future of the Future

The Future of the The Future: What life will be like, starting today