BP Logix launches Process Director 3.0
BP Logix has unveiled the latest version of its flagship business process management suite, Process Director 3.0.
The company says the new version enhances BPM with social media integration, allowing customers to:
- drive workflow behavior from social media events including a tweet or Facebook status update;
- respond to customers via Twitter (tweet, RT, DM, reply); and
- manage Facebook campaigns (likes/unlikes, comments).
BP Logix explains Version 3.0 enables organizations to provide services to customers, partners and suppliers outside their organization through cloud-based/federated identity integration. Customers can participate in workflows as authenticated users, taking advantage of their accounts within Facebook, Twitter and Google. Corporate partners and suppliers can log in using ADFS, SAML and Oauth.
The company reports Process Director 3.0 can integrate popular network and cloud-based services directly into their business processes. These include saving files to Dropbox, filling dropdown menus using Google Sheets, collaborating with colleagues on presentations using SharePoint, downloading documents from Google Docs or populating form fields with data from Amazon SimpleDB. .
Additionally, Process Director 3.0 facilitates collaborative, multimedia annotation directly within its workflows. Multiple simultaneous users can mark up and review documents, photos, audio, Web pages and videos within the context of any process. Legal and compliance teams can collaborate with sales and marketing to ensure that communications are accurate, effective and address compliance requirements. This capability extends the benefits of BPM and workflow to all media under review and re-review.