Clouds have rolled in and they’re here to stay. All the buzz around the Cloud has many wondering if it can live up to the hype. Time to consider the options - is it right for your service and support organization?
Cloud hosting can remove infrastructure costs and maintenance headaches, but is it for everyone? Tune into our forecast as we discuss these questions and more:
- What’s the difference between SaaS and Cloud hosting? Single tenant and multi-tenant?
- Is it safe to host mission-critical apps and house sensitive, proprietary information in the Cloud?
- How does the Cloud affect best practices, such as KCSsm?
Don’t get caught in the rain! Register now for this informative conversation with analyst Sheryl Kingstone, Director of Enterprise Research, at Yankee Group, and Consona’s Seth Marlowe. They’ll explore the qualities that make a company suited – or not suited – to run customer service and support tools from the Cloud.
Register now for this online webinar. |