Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, December 06, 2012

Sponsored by KMWorld Roundtable



From Big Data To Meaningful Information
December 11, 2012 | 11:00 am PST, 2:00 pm EST

The ability to quickly analyze big data has a central impact on many mission-critical functions: risk calculation... price optimization... customer experience... social learning... It's hard to imagine any forward-looking company that is not considering its big data strategy, regardless of actual data volume.

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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

Robust OCR for iPhone from ABBYY

Unveils FineReader Touch for iPhone

ABBYY has released an optical character recognition (OCR) and document conversion application engineered for Apple iOS. ABBYY explains FineReader Touch for iPhone allows users to photograph paper documents with...

Continue Here: http://www.kmworld.com/Articles/News/News/Robust-OCR-for-iPhone-from-ABBYY-86554.aspx

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Single interface for cloud content

New Web application from Thotz.co

Thotz.co has developed a new Web application designed to simplify the use of cloud-stored content by providing a single interface to access several cloud-storage and communication services. The new...

Continue Here: http://www.kmworld.com/Articles/News/News/Single-interface-for-cloud-content-86458.aspx

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Connecting marketing ideation with content creation

Percussion adds DivvyHQ to CM1 platform

Percussion Software has announced a partnership with DivvyHQ that calls for integration of DivvyHQ’s spreadsheet-free editorial calendar application into the Percussion CM1 Web content management system dashboard....

Continue Here: http://www.kmworld.com/Articles/News/News/Connecting-marketing-ideation-with-content-creation-86394.aspx

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  Inside KMWorld

The next frontier for software: Smart process applications fill a big gap

"Smart process apps should be viewed as an incremental, interactive solution to a business need, not a cure-all solution..."

Collaborative processes—like drafting and negotiating a contract or developing a business plan—are fundamental for any business to succeed. Businesses and governments have invested billions of dollars in core enterprise applications...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-next-frontier-for-software-Smart-process-applications-fill-a-big-gap-85806.aspx

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  KM In Practice

L’Oréal Switzerland cures IT pain point

Proliferation of data across all departments, including marketing, human resources, accounting and field sales

Beauty and cosmetic supply company L’Oréal Switzerland has deployed an enterprise search and unified indexing platform to gain better access to customer knowledge, as well as insight into its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/LOr%c3%a9al-Switzerland-cures-IT-pain-point-86553.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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