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December 11, 2012 | 11:00 am PST, 2:00 pm EST

The ability to quickly analyze big data has a central impact on many mission-critical functions: risk calculation... price optimization... customer experience... social learning... It's hard to imagine any forward-looking company that is not considering its big data strategy, regardless of actual data volume.

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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
If knowledge can create problems, it is not through ignorance that we can solve them. — Isaac Asimov
  Breaking News

Robust OCR for iPhone from ABBYY

Unveils FineReader Touch for iPhone

ABBYY has released an optical character recognition (OCR) and document conversion application engineered for Apple iOS. ABBYY explains FineReader Touch for iPhone allows users to photograph paper documents with...

Continue Here: http://www.kmworld.com/Articles/News/News/Robust-OCR-for-iPhone-from-ABBYY-86554.aspx

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Single interface for cloud content

New Web application from Thotz.co

Thotz.co has developed a new Web application designed to simplify the use of cloud-stored content by providing a single interface to access several cloud-storage and communication services. The new...

Continue Here: http://www.kmworld.com/Articles/News/News/Single-interface-for-cloud-content-86458.aspx

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Connecting marketing ideation with content creation

Percussion adds DivvyHQ to CM1 platform

Percussion Software has announced a partnership with DivvyHQ that calls for integration of DivvyHQ’s spreadsheet-free editorial calendar application into the Percussion CM1 Web content management system dashboard....

Continue Here: http://www.kmworld.com/Articles/News/News/Connecting-marketing-ideation-with-content-creation-86394.aspx

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  Inside KMWorld

The next frontier for software: Smart process applications fill a big gap

"Smart process apps should be viewed as an incremental, interactive solution to a business need, not a cure-all solution..."

Collaborative processes—like drafting and negotiating a contract or developing a business plan—are fundamental for any business to succeed. Businesses and governments have invested billions of dollars in core enterprise applications...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-next-frontier-for-software-Smart-process-applications-fill-a-big-gap-85806.aspx

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  KM In Practice

L’Oréal Switzerland cures IT pain point

Proliferation of data across all departments, including marketing, human resources, accounting and field sales

Beauty and cosmetic supply company L’Oréal Switzerland has deployed an enterprise search and unified indexing platform to gain better access to customer knowledge, as well as insight into its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/LOr%c3%a9al-Switzerland-cures-IT-pain-point-86553.aspx

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Is Customer Experience Only the Tip of the Iceberg ?

We're often told that the best way to create advocacy and brand loyalty through business websites is by providing a vibrant, engaging customer experience. The benefits of creating compelling content and making it available on multiple devices and platforms have been well documented. But is content creation and delivery only the tip of the iceberg when it comes to producing dynamic, customer-facing digital experiences?. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in February 2015***
 
Best Practices for E-Discovery

The Case for Case Management

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. But many organizations are either slow or unknowledgeable about how to protect themselves.

But it's also true that the same ESI can be of great benefit to many business processes. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practicies for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:
 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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