Register now for the KMWorld Conference, November 14-17, 2016, Washington, DC
Tuesday, November 20, 2012

KMWorld 2012
may be over but don't miss the footage of John Seely Brown in his keynote, Learning & Knowledge Sharing.

By exploring play, innovation, and the cultivation of the imagination as cornerstones of learning, Brown creates a vision of learning for the future that is achievable, scalable, and one that grows along with the technology that fosters it and the people who engage with it. Gain insights from our experienced speaker to apply in your organization for better communication, collaboration, innovation, and knowledge-sharing.

Watch it now!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression. — Sir John Harvey-Jones
  Breaking News

Enhanced, personalized, self-service search

Coveo and Sitecore renew partnership for customer experience

Coveo and Sitecore have strenthened their alliance to bring more personalized enterprise search, increased relevance and advanced customer engagement. Coveo integrates seamlessly with Sitecore’s Customer Engagement Platform...

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SharePoint 2013 keyword tagging from Pingar

Better organization, search and business insights

Pingar has released Metadata Extractor for SharePoint 2013, which can be installed and managed by individuals without administrative role access. Pingar says records managers, business analysts, content managers and...

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Secure cloud collaboration from InfraScale

FileLocker available for download

InfraScale has unveiled FileLocker, which protects data by encrypting it locally, in transit and again in the cloud. The result, reports InfraScale, is two layers of encryption—one...

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  Inside KMWorld

Collaborate, innovate, adapt!
Collaboration taps into social networks to aid productivity

"Enterprise social software solutions are being used in 67 percent of organizations surveyed in 2012, up from 43 percent in 2011..."

Whether or not any given software solution was first built as a collaboration tool, chances are that it now has at least some collaborative capability. Every software product from content...

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  KM In Practice

BPM helps charity revamp its budget process

Practical care and support to members of the armed forces, veterans and their families

To make its budget process more efficient, The Royal British Legion has launched a new workflow and business process management (BPM) system. The U.K. service charity, which provides practical...

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More to Intelligent Search than Meets the Eye

According to the Association of Information and Image Management (AIIM), search is the art and science of making content easy to find. It seems like a simple request: make content findable. Unfortunately, for enterprises dealing with massive and growing volumes of content, it is almost never that easy…

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.

KMWorld Web Events
Coming November 08, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

Coming November 15, 2016
What Cloud Solutions Can Most Affect Your Enterprise
The SaaS model has already changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. There is now little doubt that cloud services and solutions can really be trusted to deliver many of the same capabilities, security, and service levels as those delivered by traditional IT. But where does the cloud fit into your organization?

Coming December 06, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in January 2017***
Best Practices in BPM & Case Management

The Case for Case Management

By now we've all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over? just in a better way. 

Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. 

We call it Case and Business Process Management.

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper ?"Best Practices in BPM and Case Management."

And you can do that by contacting:

Kathy Rogals


Cognitive Computing [October 2016]

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
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Nov 14, 2016 - Nov 17, 2016
JW Marriott, Washington, DC
Nov 14, 2016 - Nov 16, 2016
JW Marriott Washington, DC
Nov 14, 2016 - Nov 16, 2016
JW Marriott, Washington DC
Nov 16, 2016 - Nov 17, 2016
Fairmont Copley Plaza, Boston, MA
Nov 29, 2016 - Nov 30, 2016

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