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Tuesday, November 20, 2012



KMWorld 2012
may be over but don't miss the footage of John Seely Brown in his keynote, Learning & Knowledge Sharing.

By exploring play, innovation, and the cultivation of the imagination as cornerstones of learning, Brown creates a vision of learning for the future that is achievable, scalable, and one that grows along with the technology that fosters it and the people who engage with it. Gain insights from our experienced speaker to apply in your organization for better communication, collaboration, innovation, and knowledge-sharing.

Watch it now!


  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The essence of knowledge is, having it, to apply it; not having it, to confess your ignorance.  — Confucius
  Breaking News

Enhanced, personalized, self-service search

Coveo and Sitecore renew partnership for customer experience

Coveo and Sitecore have strenthened their alliance to bring more personalized enterprise search, increased relevance and advanced customer engagement. Coveo integrates seamlessly with Sitecore’s Customer Engagement Platform...

Continue Here: http://www.kmworld.com/Articles/News/News/Enhanced-personalized-self-service-search-86246.aspx

Return to Contents


SharePoint 2013 keyword tagging from Pingar

Better organization, search and business insights

Pingar has released Metadata Extractor for SharePoint 2013, which can be installed and managed by individuals without administrative role access. Pingar says records managers, business analysts, content managers and...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-2013-keyword-tagging-from-Pingar-86245.aspx

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Secure cloud collaboration from InfraScale

FileLocker available for download

InfraScale has unveiled FileLocker, which protects data by encrypting it locally, in transit and again in the cloud. The result, reports InfraScale, is two layers of encryption—one...

Continue Here: http://www.kmworld.com/Articles/News/News/Secure-cloud-collaboration-from-InfraScale-86154.aspx

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  Inside KMWorld

Collaborate, innovate, adapt!
Collaboration taps into social networks to aid productivity

"Enterprise social software solutions are being used in 67 percent of organizations surveyed in 2012, up from 43 percent in 2011..."

Whether or not any given software solution was first built as a collaboration tool, chances are that it now has at least some collaborative capability. Every software product from content...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Collaborate-innovate-adapt!--Collaboration-taps-into-social-networks-to-aid-productivity-85789.aspx

Return to Contents


  KM In Practice

BPM helps charity revamp its budget process

Practical care and support to members of the armed forces, veterans and their families

To make its budget process more efficient, The Royal British Legion has launched a new workflow and business process management (BPM) system. The U.K. service charity, which provides practical...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/BPM-helps-charity-revamp-its-budget-process-86237.aspx

Return to Contents


The Real Differentiators in IG Solutions?

According to Gartner, Information Governance (IG) is: "The specification of decision rights and an accountability framework to ensure appropriate behavior in the valuation, creation, storage, use, archiving and deletion of information."…

To read more of this Best Practices in Information Governance White Paper article, Click Here.

KMWorld Web Events
Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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