Tuesday, November 20, 2012



KMWorld 2012
may be over but don't miss the footage of John Seely Brown in his keynote, Learning & Knowledge Sharing.

By exploring play, innovation, and the cultivation of the imagination as cornerstones of learning, Brown creates a vision of learning for the future that is achievable, scalable, and one that grows along with the technology that fosters it and the people who engage with it. Gain insights from our experienced speaker to apply in your organization for better communication, collaboration, innovation, and knowledge-sharing.

Watch it now!


  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Good judgment comes from experience, and a lot of that comes from bad judgment. — Will Rogers
  Breaking News

Enhanced, personalized, self-service search

Coveo and Sitecore renew partnership for customer experience

Coveo and Sitecore have strenthened their alliance to bring more personalized enterprise search, increased relevance and advanced customer engagement. Coveo integrates seamlessly with Sitecore’s Customer Engagement Platform...

Continue Here: http://www.kmworld.com/Articles/News/News/Enhanced-personalized-self-service-search-86246.aspx

Return to Contents


SharePoint 2013 keyword tagging from Pingar

Better organization, search and business insights

Pingar has released Metadata Extractor for SharePoint 2013, which can be installed and managed by individuals without administrative role access. Pingar says records managers, business analysts, content managers and...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-2013-keyword-tagging-from-Pingar-86245.aspx

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Secure cloud collaboration from InfraScale

FileLocker available for download

InfraScale has unveiled FileLocker, which protects data by encrypting it locally, in transit and again in the cloud. The result, reports InfraScale, is two layers of encryption—one...

Continue Here: http://www.kmworld.com/Articles/News/News/Secure-cloud-collaboration-from-InfraScale-86154.aspx

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  Inside KMWorld

Collaborate, innovate, adapt!
Collaboration taps into social networks to aid productivity

"Enterprise social software solutions are being used in 67 percent of organizations surveyed in 2012, up from 43 percent in 2011..."

Whether or not any given software solution was first built as a collaboration tool, chances are that it now has at least some collaborative capability. Every software product from content...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Collaborate-innovate-adapt!--Collaboration-taps-into-social-networks-to-aid-productivity-85789.aspx

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  KM In Practice

BPM helps charity revamp its budget process

Practical care and support to members of the armed forces, veterans and their families

To make its budget process more efficient, The Royal British Legion has launched a new workflow and business process management (BPM) system. The U.K. service charity, which provides practical...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/BPM-helps-charity-revamp-its-budget-process-86237.aspx

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KM for Omnichannel Customer Engagement

Superior customer engagement remains one of the few differentiators that businesses can sustain over time. The winners in today's omnichannel environment are the companies that leverage knowledge to empower customers and contact center agents, and provide standout customer experience across channels and devices. We have implemented knowledge solutions for blue-chip companies worldwide, helping them design and deliver great customer experiences. In the process, we have compiled hundreds of best practices. Here are some of the popular ones....

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming June 16, 2015
Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015
Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015
The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in September 2015***

Best Practices in Information Governance

Information is by nature non-governable.

But people are, and whether you use automation or polices or both, the way people USE information can be controlled. And there are plenty of solutions available to help you do it. If you have compliance, or regulatory or legal-risk issues—and that describes everyone—there is some answer for your information governance quandary.

This KMWorld White Paper will look for the best solutions in managing and leveraging business and organizational assets to improve performance and protect against risk. Is your company providing these solutions ?

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Texan, Grapevine, TX (Dallas area)
Jun 01, 2015 - Jun 03, 2015
Gaylord National, National Harbor, MD
Jun 08, 2015 - Jun 11, 2015
Arlington, VA
Jun 22, 2015 - Jun 24, 2015
Hyatt Regency, San Francisco, CA
Jul 13, 2015 - Jul 14, 2015
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015

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