Tuesday, September 11, 2012

SharePoint Symosium Oct 18-19, 2012

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  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment. — Alvin Toffler
  Breaking News

Salesforce.com gets a boost from Coveo

Advanced enterprise indexing

Coveo has announced a deeply embedded solution for Salesforce.com. Coveo for Salesforce allows users and administrators to start gaining the most relevant insight from diverse sources such...

Continue Here: http://www.kmworld.com/Articles/News/News/Salesforce.com-gets-a-boost-from-Coveo-84858.aspx

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OpenText for the legal market

Combining OpenText Tempo with eDOCS DM

OpenText has launched Tempo Express, a new vertical offering for legal professionals. The company explains Tempo Express blends the information access capabilities of eDOCS DM with OpenText Tempo, which...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-for-the-legal-market-84802.aspx

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  Industry Watch

Kenexa Learning Suite 3.0 provides social networking, collaboration and knowledge sharing capabilities

Kenexa has introduced Learning Suite 3.0, which the company claims incorporates the first enterprise-grade social learning management system (LMS). The social features include complete networking, collaboration and knowledge sharing...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Kenexa-Learning-Suite-3.0-provides-social-networking-collaboration-and-knowledge-sharing-capabilities-84839.aspx

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  Inside KMWorld

Surveys continue to show weaknesses in federal records management

"Following a presidential memo, the National Archives prepares a new records management directive that requires each agency to designate a senior official to supervise an evaluation of the agency's records management program..."

Does it surprise you that many federal agency employees still manage their documents by printing them out and placing them in filing cabinets?

Several years ago, it was that antiquated practice...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Surveys-continue-to-show-weaknesses-in-federal-records-management-84536.aspx

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  KM In Practice

Enhancing customer engagement … and revenue

To enhance its website experience, Cars.com, an online car shopping destination, has implemented technology from Autonomy, an HP company.

Cars.com has deployed Autonomy’s Multivariate Testing to...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Enhancing-customer-engagement--and-revenue-84850.aspx

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How BPM Brings Order From Chaos in M-commerce

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 12, 2014 - Aug 13, 2014
Gaylord Convention Center, National Harbor, Maryland
Sep 03, 2014 - Sep 05, 2014
Gaylord Palms Resort and Convention Center, Kissimmee, FL
Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014

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