Tuesday, September 11, 2012

SharePoint Symosium Oct 18-19, 2012

The Next SharePoint Wave

SharePoint 15 is coming soon. What do you need to know now to prepare your organization? Find out at SharePoint Symposium!

Register Now!


  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
Good questions outrank easy answers. — Paul Samuelson
  Breaking News

Salesforce.com gets a boost from Coveo

Advanced enterprise indexing

Coveo has announced a deeply embedded solution for Salesforce.com. Coveo for Salesforce allows users and administrators to start gaining the most relevant insight from diverse sources such...

Continue Here: http://www.kmworld.com/Articles/News/News/Salesforce.com-gets-a-boost-from-Coveo-84858.aspx

Return to Contents


OpenText for the legal market

Combining OpenText Tempo with eDOCS DM

OpenText has launched Tempo Express, a new vertical offering for legal professionals. The company explains Tempo Express blends the information access capabilities of eDOCS DM with OpenText Tempo, which...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-for-the-legal-market-84802.aspx

Return to Contents


  Industry Watch

Kenexa Learning Suite 3.0 provides social networking, collaboration and knowledge sharing capabilities

Kenexa has introduced Learning Suite 3.0, which the company claims incorporates the first enterprise-grade social learning management system (LMS). The social features include complete networking, collaboration and knowledge sharing...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Kenexa-Learning-Suite-3.0-provides-social-networking-collaboration-and-knowledge-sharing-capabilities-84839.aspx

Return to Contents


  Inside KMWorld

Surveys continue to show weaknesses in federal records management

"Following a presidential memo, the National Archives prepares a new records management directive that requires each agency to designate a senior official to supervise an evaluation of the agency's records management program..."

Does it surprise you that many federal agency employees still manage their documents by printing them out and placing them in filing cabinets?

Several years ago, it was that antiquated practice...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Surveys-continue-to-show-weaknesses-in-federal-records-management-84536.aspx

Return to Contents


  KM In Practice

Enhancing customer engagement … and revenue

To enhance its website experience, Cars.com, an online car shopping destination, has implemented technology from Autonomy, an HP company.

Cars.com has deployed Autonomy’s Multivariate Testing to...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Enhancing-customer-engagement--and-revenue-84850.aspx

Return to Contents


Three Tips for Measuring Voice in the Sea of Big Data

Big data is a hot topic in business IT today. But while the term is ubiquitous in today's business and IT publications, it has proved difficult for many companies to understand what big data actually means for them. Individual companies are working to understand what big data sources will be valuable to them, and what the nature of that value is. They are struggling to fully understand what big data sources they already have, what additional sources they need, and how to realize the value of the data in each source.

At the heart of these efforts is the realization that their businesses cannot remain competitive without soliciting and incorporating feedback from all customer sources.

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld Web Events
Coming September 16, 2014
Create a Process-Driven Digital Enterprise
Please join us for an exclusive and free webinar designed specifically for professionals tasked with transforming the business into a digital enterprise. During this one hour webinar, learn about major process pain points in organisations and what you can do about it; benefits from structured processes with agility for ad-hoc collaboration; how you can model, automate, manage, and monitor processes on one platform; and ways to identify the right resources, tools, and areas to maximize return.

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Convention Center, National Harbor, Maryland
Sep 03, 2014 - Sep 05, 2014
Gaylord Palms Resort and Convention Center, Kissimmee, FL
Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014

Search KMWorld

Connect