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  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
You never know what is enough unless you know what is more than enough.  — William Blake
  Breaking News

Salesforce.com gets a boost from Coveo

Advanced enterprise indexing

Coveo has announced a deeply embedded solution for Salesforce.com. Coveo for Salesforce allows users and administrators to start gaining the most relevant insight from diverse sources such...

Continue Here: http://www.kmworld.com/Articles/News/News/Salesforce.com-gets-a-boost-from-Coveo-84858.aspx

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OpenText for the legal market

Combining OpenText Tempo with eDOCS DM

OpenText has launched Tempo Express, a new vertical offering for legal professionals. The company explains Tempo Express blends the information access capabilities of eDOCS DM with OpenText Tempo, which...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-for-the-legal-market-84802.aspx

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  Industry Watch

Kenexa Learning Suite 3.0 provides social networking, collaboration and knowledge sharing capabilities

Kenexa has introduced Learning Suite 3.0, which the company claims incorporates the first enterprise-grade social learning management system (LMS). The social features include complete networking, collaboration and knowledge sharing...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Kenexa-Learning-Suite-3.0-provides-social-networking-collaboration-and-knowledge-sharing-capabilities-84839.aspx

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  Inside KMWorld

Surveys continue to show weaknesses in federal records management

"Following a presidential memo, the National Archives prepares a new records management directive that requires each agency to designate a senior official to supervise an evaluation of the agency's records management program..."

Does it surprise you that many federal agency employees still manage their documents by printing them out and placing them in filing cabinets?

Several years ago, it was that antiquated practice...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Surveys-continue-to-show-weaknesses-in-federal-records-management-84536.aspx

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  KM In Practice

Enhancing customer engagement … and revenue

To enhance its website experience, Cars.com, an online car shopping destination, has implemented technology from Autonomy, an HP company.

Cars.com has deployed Autonomy’s Multivariate Testing to...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Enhancing-customer-engagement--and-revenue-84850.aspx

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Information Isn’t Knowledge Until You Share It

The modern workplace is increasingly disjointed, with knowledge workers and expertise spread across multiple offices and geographies. This makes it virtually impossible to know what information exists and where it's all kept...

To read more of this Best Practices in Information Governance White Paper article, Click Here.

KMWorld Web Events
Coming December 13, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in January 2017***
 Best Practices for E-Discovery

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. The courts are becoming much more knowledgeable about the discovery of electronic records, and the rules that govern the process. But many organizations are either slow or unknowledgeable about how to protect themselves.

At the same time, that ESI can be of great benefit to many business processes. It should be protected, but not wasted. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practices for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

-------------------------------

***Coming in January 2017***
Best Practices in BPM & Case Management

The Case for Case Management

By now we've all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over? just in a better way. 

Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. 

We call it Case and Business Process Management.

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper "Best Practices in BPM and Case Management."

And you can do that by contacting:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

Knowledge Management [November/December 2016]

Cognitive Computing [October 2016]

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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