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Visit the video portal at  www.kmworld.com/Videos to see keynotes and session videos from our KMWorld Conference. You can watch full presentations from thought leaders like David Weinberger, John Seely Brown, and many others.


  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
If knowledge can create problems, it is not through ignorance that we can solve them. — Isaac Asimov
  Breaking News

Open Web Experience Management from Acquia

New tools for digital marketers

Acquia has released Open Web Experience Management (OpenWEM), which has been built to help organizations create immersive digital content and campaigns, and socialize them across multiple communities and channels...

Continue Here: http://www.kmworld.com/Articles/News/News/Open-Web-Experience-Management-from-Acquia-85884.aspx

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BA Insight Connectors optimized for SharePoint 2013

Ensures fully searchable backend systems withinin SharePoint

BA Insight has announced its Longitude Connectors are all compatible with Microsoft SharePoint 2013. Enterprises will be able to connect Microsoft SharePoint to more than 30 enterprise systems for...

Continue Here: http://www.kmworld.com/Articles/News/News/BA-Insight-Connectors-optimized-for-SharePoint-2013-85894.aspx

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New Google Search Appliance services from Search Technologies

Early recognition, sensitive data assessment

Search Technologies has announced new early recognition and sensitive data assessment services that allow customers to fully exploit the entity recognition capabilities of Series 7 of the

Continue Here: http://www.kmworld.com/Articles/News/News/New-Google-Search-Appliance-services-from-Search-Technologies-85859.aspx

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  Inside KMWorld

ECM Earns high scores on campuses

"In higher education, some departmental ECM solutions are so popular that they are adopted universitywide..."

Each vertical market has its own level of IT sophistication and requirements for enterprise content management (ECM) solutions to deal with all the paper-based processes that surround its core transaction...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/ECM-Earns-high-scores-on-campuses-85148.aspx

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  KM In Practice

Insurer opts for end-to-end e-discovery

Legal holds, in-place early case assessment, collections of evidence from multiple data sources, review and production

To streamline its e-discovery systems, The Hanover Insurance Group has implemented the Exterro Fusion suite. The Hanover has deployed the platform to help unify its e-discovery processes,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Insurer-opts-for-end-to-end-e-discovery-85895.aspx

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Is Customer Experience Only the Tip of the Iceberg ?

We're often told that the best way to create advocacy and brand loyalty through business websites is by providing a vibrant, engaging customer experience. The benefits of creating compelling content and making it available on multiple devices and platforms have been well documented. But is content creation and delivery only the tip of the iceberg when it comes to producing dynamic, customer-facing digital experiences?. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in February 2015***
 
Best Practices for E-Discovery

The Case for Case Management

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. But many organizations are either slow or unknowledgeable about how to protect themselves.

But it's also true that the same ESI can be of great benefit to many business processes. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practicies for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:
 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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