Thursday, November 01, 2012

KMWorld Video Portal

KMWorld Conference Videos Now Available

Visit the video portal at  www.kmworld.com/Videos to see keynotes and session videos from our KMWorld Conference. You can watch full presentations from thought leaders like David Weinberger, John Seely Brown, and many others.


  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Curiosity is a call from knowledge. — Toba Beta
  Breaking News

Open Web Experience Management from Acquia

New tools for digital marketers

Acquia has released Open Web Experience Management (OpenWEM), which has been built to help organizations create immersive digital content and campaigns, and socialize them across multiple communities and channels...

Continue Here: http://www.kmworld.com/Articles/News/News/Open-Web-Experience-Management-from-Acquia-85884.aspx

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BA Insight Connectors optimized for SharePoint 2013

Ensures fully searchable backend systems withinin SharePoint

BA Insight has announced its Longitude Connectors are all compatible with Microsoft SharePoint 2013. Enterprises will be able to connect Microsoft SharePoint to more than 30 enterprise systems for...

Continue Here: http://www.kmworld.com/Articles/News/News/BA-Insight-Connectors-optimized-for-SharePoint-2013-85894.aspx

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New Google Search Appliance services from Search Technologies

Early recognition, sensitive data assessment

Search Technologies has announced new early recognition and sensitive data assessment services that allow customers to fully exploit the entity recognition capabilities of Series 7 of the

Continue Here: http://www.kmworld.com/Articles/News/News/New-Google-Search-Appliance-services-from-Search-Technologies-85859.aspx

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  Inside KMWorld

ECM Earns high scores on campuses

"In higher education, some departmental ECM solutions are so popular that they are adopted universitywide..."

Each vertical market has its own level of IT sophistication and requirements for enterprise content management (ECM) solutions to deal with all the paper-based processes that surround its core transaction...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/ECM-Earns-high-scores-on-campuses-85148.aspx

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  KM In Practice

Insurer opts for end-to-end e-discovery

Legal holds, in-place early case assessment, collections of evidence from multiple data sources, review and production

To streamline its e-discovery systems, The Hanover Insurance Group has implemented the Exterro Fusion suite. The Hanover has deployed the platform to help unify its e-discovery processes,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Insurer-opts-for-end-to-end-e-discovery-85895.aspx

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Are You Creating a Data Swamp ?

Organizations have made investments in "small data" for years and many are achieving data governance, or at least understand the gap they need to fill. They know how to work with the relatively small number of technologies in play—including databases (standardized on SQL), ETL, DQ and BI—ideally all linked with modeling tools and/or a business glossary. These organizations are now embracing the promise of big data—a new frontier akin to the wild west or the gold rush, with programmers/data scientists let loose with a daily growing menagerie of languages and technologies outside the normal IT and governance structure. Sometimes this produces genuinely impressive-looking results and insights—especially those supporting marketing. But making decisions based on marketing insights can be low consequence compared to other potential analytical results . . . .

To read more of this Best Practices in Analytics for Big Data White Paper article, Click Here.

KMWorld Web Events
Coming September 22, 2015
Content Management
Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in November/December 2015***
Best Practices for the Mobile Workforce

WORKERS ON THE MOVE

A mobile workforce changes the game in many ways. For one, having workers absent from their desks diminishes the interaction with colleagues—the water fountain/coffee room klatches—that can lead to helpful solutions and emerging insights. That kind of camaraderie should not be taken lightly.

Mobile workers also need a very different infrastructure. There needs to be a means of supporting those who work from their cars, or their homes or from the beach for that matter, that is very different from the in-place systems that have been put in place and are monitored and tested on a usual basis. There is very little in place (in most companies) to ensure that workers “in the field” have effective access via their mobile devices to the same information assets they are accustomed to from their desktops.

The world will get more mobile, not less. Now is the time to address those challenges. What does your company bring to the mobile workforce arena? To participate, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in November/December 2015***
Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Sep 09, 2015 - Sep 11, 2015
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Sep 09, 2015 - Sep 11, 2015
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Sep 14, 2015 - Sep 16, 2015
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Sep 24, 2015 - Sep 25, 2015
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Oct 05, 2015 - Oct 07, 2015

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