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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
People wish to learn to swim and at the same time to keep one foot on the ground. — Marcel Proust
  Breaking News

Document management for multiple repositories

M-Files releases Version 9.0

Developer of flexible cloud, on-premise and hybrid content/document management software M-Files has released Version 9.0 of its namesake solution. The company says M-Files 9.0 features enhanced interaction and cooperation...

Continue Here: http://www.kmworld.com/Articles/News/News/Document-management-for-multiple-repositories-84767.aspx

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KANA introduces mid-market cloud solution

SaaS model for KANA Express

KANA has launched a multi-channel Web customer service solution designed for mid-sized businesses and divisions and subsidiaries of global brands. The company says KANA Express offers full, cloud-based customer...

Continue Here: http://www.kmworld.com/Articles/News/News/KANA-introduces-mid-market-cloud-solution-84714.aspx

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Systech taps Connotate for Web data

Business intelligence beyond the firewall

Business intelligence service provider Systech is partnering with Connotate, which offers Web data monitoring and collection solutions. The two companies will join forces to develop new best...

Continue Here: http://www.kmworld.com/Articles/News/News/Systech-taps-Connotate-for-Web-data-84698.aspx

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  Inside KMWorld

KM helps local governments do more with less

Local governments have responded to staffing shortages and declining property taxes by leveraging KM solutions.

Every organization, whether public or private sector, is working hard to use its resources efficiently, but nowhere is the pressure more intense than in local government agencies. Property tax income...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-helps-local-governments-do-more-with-less-84535.aspx

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  KM In Practice

Publisher enriches the search and browse experience

An academic publishing house is integrating a semantic content enrichment platform into its primary online portal to help ensure uninterrupted delivery of products and services to its expanding worldwide customer base....

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Publisher-enriches-the-search-and-browse-experience-84766.aspx

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Collaborative Businesses Succeed on an ECM Foundation

Business is inherently social: Every day, people work together, share ideas and communicate with each other and with customers and partners. And they do it in more ways and on more platforms than ever before. Teams and content are more and more decentralized, and digital information is increasing exponentially. The size of the digital universe is expected to roughly double every two years. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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