Thursday, September 06, 2012

SharePoint Symosium Oct 18-19, 2012

Get the Most from SharePoint

What works well in SharePoint and what doesn't? Learn from customers, integrators, and analysts through discussions at SharePoint Symposium.

Learn how to succeed. Register today!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Real knowledge is to know the extent of one's ignorance. — Confucius
  Breaking News

Document management for multiple repositories

M-Files releases Version 9.0

Developer of flexible cloud, on-premise and hybrid content/document management software M-Files has released Version 9.0 of its namesake solution. The company says M-Files 9.0 features enhanced interaction and cooperation...

Continue Here: http://www.kmworld.com/Articles/News/News/Document-management-for-multiple-repositories-84767.aspx

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KANA introduces mid-market cloud solution

SaaS model for KANA Express

KANA has launched a multi-channel Web customer service solution designed for mid-sized businesses and divisions and subsidiaries of global brands. The company says KANA Express offers full, cloud-based customer...

Continue Here: http://www.kmworld.com/Articles/News/News/KANA-introduces-mid-market-cloud-solution-84714.aspx

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Systech taps Connotate for Web data

Business intelligence beyond the firewall

Business intelligence service provider Systech is partnering with Connotate, which offers Web data monitoring and collection solutions. The two companies will join forces to develop new best...

Continue Here: http://www.kmworld.com/Articles/News/News/Systech-taps-Connotate-for-Web-data-84698.aspx

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  Inside KMWorld

KM helps local governments do more with less

Local governments have responded to staffing shortages and declining property taxes by leveraging KM solutions.

Every organization, whether public or private sector, is working hard to use its resources efficiently, but nowhere is the pressure more intense than in local government agencies. Property tax income...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-helps-local-governments-do-more-with-less-84535.aspx

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  KM In Practice

Publisher enriches the search and browse experience

An academic publishing house is integrating a semantic content enrichment platform into its primary online portal to help ensure uninterrupted delivery of products and services to its expanding worldwide customer base....

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Publisher-enriches-the-search-and-browse-experience-84766.aspx

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PDF as a Smart Application for Case Management

Across many industries—from finance to life sciences to energy—the amount of content you deal with on a daily basis for each business process is growing. Not only that, but it's becoming harder to manage. Take a look at these eye-popping stats . . . .

To read more of this Best Practices in BPM and Case Management White Paper article, Click Here.

KMWorld Web Events
Coming July 28, 2015
From Big Data to Total Data Let the Migration Begin
The challenge for today's enterprise is not only just big data, it's adopting a "total data" landscape. We'll be explaining this in our next KMWorld Webcast on Tuesday July 28, 2015. We'll look at integrating various database platforms into consistent models, including Hadoop and MongoDB, and include industry best practices.

Coming August 25, 2015
Content Analysis
Following on the big data issue, determining what content contains is a critical skill for 2015 information managers. Text analytics is the new frontier for just about everybody in this business. The ability to analyze, examine, cull out the crap and discover the gems is the new effort at work in the document management business. Let us know where you are in delivering that promise.

Coming September 22, 2015
Content Management
Content management still plays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

KMWorld White Paper Series

***Coming in October 2015***

Best Practices in WEB CONTENT MANAGEMENT

MASTER YOUR WEBSITE
Take Control of Content

Web content management has two major components: 1. What you put on your website; and 2. How you put it there. Web content needs to be succinct, descriptive and accurate. None of those things is easy.

That’s where Web content management tools come into play. By guiding the user through the practice of writing (also called authoring), collaborating, administering (also called following the rules), web content management tools can help every employee, however skilled, to do it right and according to accepted policies.

To what degree are you prepared to manage the fine details involved with Web publishing. Everyone in your company, from marketing to sales to administration has a stake in it. Are you doing right by your site? Find out how in the next KMWorld White Paper, “Best Practices in Web Content Management.”

To participate, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Aug 12, 2015 - Aug 13, 2015
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Sep 09, 2015 - Sep 11, 2015
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