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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
If knowledge can create problems, it is not through ignorance that we can solve them. — Isaac Asimov
  Breaking News

Document management for multiple repositories

M-Files releases Version 9.0

Developer of flexible cloud, on-premise and hybrid content/document management software M-Files has released Version 9.0 of its namesake solution. The company says M-Files 9.0 features enhanced interaction and cooperation...

Continue Here: http://www.kmworld.com/Articles/News/News/Document-management-for-multiple-repositories-84767.aspx

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KANA introduces mid-market cloud solution

SaaS model for KANA Express

KANA has launched a multi-channel Web customer service solution designed for mid-sized businesses and divisions and subsidiaries of global brands. The company says KANA Express offers full, cloud-based customer...

Continue Here: http://www.kmworld.com/Articles/News/News/KANA-introduces-mid-market-cloud-solution-84714.aspx

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Systech taps Connotate for Web data

Business intelligence beyond the firewall

Business intelligence service provider Systech is partnering with Connotate, which offers Web data monitoring and collection solutions. The two companies will join forces to develop new best...

Continue Here: http://www.kmworld.com/Articles/News/News/Systech-taps-Connotate-for-Web-data-84698.aspx

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  Inside KMWorld

KM helps local governments do more with less

Local governments have responded to staffing shortages and declining property taxes by leveraging KM solutions.

Every organization, whether public or private sector, is working hard to use its resources efficiently, but nowhere is the pressure more intense than in local government agencies. Property tax income...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-helps-local-governments-do-more-with-less-84535.aspx

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  KM In Practice

Publisher enriches the search and browse experience

An academic publishing house is integrating a semantic content enrichment platform into its primary online portal to help ensure uninterrupted delivery of products and services to its expanding worldwide customer base....

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Publisher-enriches-the-search-and-browse-experience-84766.aspx

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Is Customer Experience Only the Tip of the Iceberg ?

We're often told that the best way to create advocacy and brand loyalty through business websites is by providing a vibrant, engaging customer experience. The benefits of creating compelling content and making it available on multiple devices and platforms have been well documented. But is content creation and delivery only the tip of the iceberg when it comes to producing dynamic, customer-facing digital experiences?. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in February 2015***
 
Best Practices for E-Discovery

The Case for Case Management

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. But many organizations are either slow or unknowledgeable about how to protect themselves.

But it's also true that the same ESI can be of great benefit to many business processes. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practicies for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:
 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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