Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Tuesday, June 12, 2012

Sponsored by: KMWorld Roundtable

Coming June 19, 2012

Solving E-Discovery in The Huge Data Age

Our panel of experts will guide you through how to run a computer-assisted review on big data, and significantly reduce risks and save time; use a review workflow for better quality control; learn to leverage Early Case Assessment to accelerate insight into big data cases to reduce risk and expense; and gain understanding of how active governance and compliance procedures increase litigation preparedness and reduce e-discovery exposure.

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  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

Cloud search as a service for Windows Azure

LucidWorks Cloud engineered for scalable search applications

Lucid Imagination reports LucidWorks Cloud, a full cloud service version of its LucidWorks Enterprise platform, is being offered as a search-as-a-service product in Microsoft’s Windows Azure Marketplace.

Architected...

Continue Here: http://www.kmworld.com/Articles/News/News/Cloud-search-as-a-service-for-Windows-Azure-83117.aspx

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Web accessibility compliance for education, the public sector

HiSoftware solution for organizations with budget constraints

HiSoftware has launched Web Accessibility Managed Services for Higher Education and State and Local Government, which is designed to help those budget-constrained organizations meet national mandates for compliant, accessible...

Continue Here: http://www.kmworld.com/Articles/News/News/Web-accessibility-compliance-for-education-the-public-sector-83116.aspx

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  Industry Watch

Web Customer Service

KANA Software has introduced its Web Customer Service (WCS) solution, the newest member of its Service Experience Management platform.

The company says that through Experience Flows, contextual knowledge, co-browse, as...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Web-Customer-Service-83032.aspx

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  Inside KMWorld

The ultimate KM challenge: Healthcare informaticists work toward meaningful alerts at the point of care.

In healthcare, the kinds of alerts you create for patient safety deal with issues such as contra-indications about drug interactions, and the level of complexity is staggering....

For...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-ultimate-KM-challenge-Healthcare-informaticists-work-toward-meaningful-alerts-at-the-point-of-care.-82702.aspx

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  KM In Practice

Making NYC a solar energy hub

Proving that cities can be smarter

CUNY Ventures, a City University of New York (CUNY) Economic Development Corporation entity, is developing the capability to analyze and understand important solar market indicators that can make solar...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Making-NYC-a-solar-energy-hub-83115.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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