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Thursday, March 29, 2012

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At Enterprise Search Summit, we will enable you to more fully understand and solve enterprise search dilemmas you confront on a daily basis through presentations, panel discussions, and networking opportunities. Register today to find what you need to make search work!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The more original a discovery, the more obvious it seems afterwards.  — Arthur Koestler
  Breaking News

Enter the agile, social intranet

Jive builds upon Social Business Platform

Jive Software has introduced the Social Intranet Solution, which it touts as a new, highly engaging and agile solution that promotes user adoption. Jive claims traditional intranets have been...

Continue Here: http://www.kmworld.com/Articles/News/News/Enter-the-agile-social-intranet-81645.aspx

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Mobile customer experience management

Vivisimo unveils search-based mobile app

Vivisimo has extended its successful Customer Experience Optimization (CXO) platform to iPhone, iPad and Android devices. CXO Mobile has been engineered specifically for sales and service representatives working remotely...

Continue Here: http://www.kmworld.com/Articles/News/News/Mobile-customer-experience-management-81601.aspx

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Managing content and process

Lexmark acquires ISYS, Brainware for Perceptive unit

Lexmark International, has recently acquired ISYS Search Software and Brainware. The two companies will become part of Lexmark’s standalone business unit Perceptive Software,...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-content-and-process-81575.aspx

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  Inside KMWorld

Adaptive case management: Process takes a detour

Business process management (BPM) software has been highly successful in improving the efficiency and consistency of many business processs. However, the requirement to be consistent also has limited its applicability to...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Adaptive-case-management-Process-takes-a-detour-79588.aspx

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  KM In Practice

IDC chooses cloud-based approach

An industry analyst firm has chosen to power its online customer community with social business software in the cloud. IDC will use IGLOO Software for its community,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/IDC-chooses-cloud-based-approach-81643.aspx

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Manage and Secure Cloud Content On-Premises with Synchronization

Business users have always looked for better, faster ways to share information and collaborate. It should come as no surprise that they have readily adopted Microsoft® SharePoint®, Microsoft® SharePoint® Online, and other cloud-based sharing repositories…

To read more of this Best Practices in Enhancing SharePoint White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Sep 19, 2016 - Sep 21, 2016
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Sep 21, 2016 - Sep 22, 2016
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Sep 25, 2016 - Sep 27, 2016
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Nov 14, 2016 - Nov 17, 2016
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Nov 14, 2016 - Nov 16, 2016

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