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Thursday, March 29, 2012

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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
But we are all that way: when we know a thing we have only scorn for other people who don't happen to know it.  — Personal Recollections of Joan of Arc
  Breaking News

Enter the agile, social intranet

Jive builds upon Social Business Platform

Jive Software has introduced the Social Intranet Solution, which it touts as a new, highly engaging and agile solution that promotes user adoption. Jive claims traditional intranets have been...

Continue Here: http://www.kmworld.com/Articles/News/News/Enter-the-agile-social-intranet-81645.aspx

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Mobile customer experience management

Vivisimo unveils search-based mobile app

Vivisimo has extended its successful Customer Experience Optimization (CXO) platform to iPhone, iPad and Android devices. CXO Mobile has been engineered specifically for sales and service representatives working remotely...

Continue Here: http://www.kmworld.com/Articles/News/News/Mobile-customer-experience-management-81601.aspx

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Managing content and process

Lexmark acquires ISYS, Brainware for Perceptive unit

Lexmark International, has recently acquired ISYS Search Software and Brainware. The two companies will become part of Lexmark’s standalone business unit Perceptive Software,...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-content-and-process-81575.aspx

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  Inside KMWorld

Adaptive case management: Process takes a detour

Business process management (BPM) software has been highly successful in improving the efficiency and consistency of many business processs. However, the requirement to be consistent also has limited its applicability to...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Adaptive-case-management-Process-takes-a-detour-79588.aspx

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  KM In Practice

IDC chooses cloud-based approach

An industry analyst firm has chosen to power its online customer community with social business software in the cloud. IDC will use IGLOO Software for its community,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/IDC-chooses-cloud-based-approach-81643.aspx

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How to Steer Cognitive Applications With Semantic Technologies

We have entered the era of smart applications. Chatbots, recommendation services, knowledge discovery tools and analytics solutions are deployed across various industries to enhance digital customer interaction and increase operational efficiency. The demand for talented and experienced developers and technology professionals is constantly exceeding supply…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

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