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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
He who has more knowledge than judgment is made for another man's use more than his own.  — William Penn
  Breaking News

SharePoint private cloud enterprise search

Azaleos taps FAST Search Server 2010

Azaleos has introduced Managed Enterprise Search, which employs Azaleos’ private cloud infrastructure, with FAST Search Server 2010, as part of its Managed SharePoint software family. Azaleos says that through...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-private-cloud-enterprise-search-81263.aspx

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Metalogix buys Syntergy’s SharePoint solutions

Syntergy to continue independent operation

Metalogix has purchased Syntergy’s SharePoint solutions and will integrate them, including Replicator, into its own offerings. Replicator for SharePoint is a Web-based solution used to synchronize and...

Continue Here: http://www.kmworld.com/Articles/News/News/Metalogix-buys-Syntergys-SharePoint-solutions-81237.aspx

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Lyris OEMs Talend

Enables Big Data integration for digital marketing

Cloud-based and on-premise digital marketing solution provider Lyris has deployed Talend Enterprise Data Integration to facilitate data management for online marketing campaigns. Lyris HQ and Lyris LM...

Continue Here: http://www.kmworld.com/Articles/News/News/Lyris-OEMs-Talend-81224.aspx

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  Inside KMWorld

A look at improving knowledge management

Even though the field of knowledge management (KM) has been around for 15 to 20 years, it is still evolving and has room for improvement. When we look at the business...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/A-look-at-improving--knowledge-management-80760.aspx

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  KM In Practice

Customer service agents gain a consolidated view of relevant information

Sungard K-12 Education offers a suite of software solutions that are used by school districts nationwide for student information, assessment and curriculum management, special education, as well as financial...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Customer-service-agents-gain-a-consolidated-view-of-relevant-information-81259.aspx

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Why SaaS Outperforms On-Premise

If you've recently explored investing in a new software tool for your company, chances are it was a SaaS application. SaaS, or Software as a Service, is a software licensing and delivery model where companies "subscribe" to a software license and the software is hosted in a central location in the cloud instead of at the company's location, which is known as "on-premise..."

To read more of this Best Practices in Cloud Solutions for the Enterprise White Paper article, Click Here.

KMWorld Web Events
Coming August 29, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

Cloud Computing for the Enterprise [July/August 2017]

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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