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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
He who has more knowledge than judgement is made for another man's use more than his own.  — William Penn
  Breaking News

SharePoint private cloud enterprise search

Azaleos taps FAST Search Server 2010

Azaleos has introduced Managed Enterprise Search, which employs Azaleos’ private cloud infrastructure, with FAST Search Server 2010, as part of its Managed SharePoint software family. Azaleos says that through...

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Metalogix buys Syntergy’s SharePoint solutions

Syntergy to continue independent operation

Metalogix has purchased Syntergy’s SharePoint solutions and will integrate them, including Replicator, into its own offerings. Replicator for SharePoint is a Web-based solution used to synchronize and...

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Lyris OEMs Talend

Enables Big Data integration for digital marketing

Cloud-based and on-premise digital marketing solution provider Lyris has deployed Talend Enterprise Data Integration to facilitate data management for online marketing campaigns. Lyris HQ and Lyris LM...

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  Inside KMWorld

A look at improving knowledge management

Even though the field of knowledge management (KM) has been around for 15 to 20 years, it is still evolving and has room for improvement. When we look at the business...

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  KM In Practice

Customer service agents gain a consolidated view of relevant information

Sungard K-12 Education offers a suite of software solutions that are used by school districts nationwide for student information, assessment and curriculum management, special education, as well as financial...

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Improving Search and Decision-Making with Semantics

We've all heard about how Google's proverbially simple search form has led professionals to expect similar simplicity from search solutions provided by corporate IT. Except this model doesn't really work, and it's costing millions of dollars every year in time wasted when professionals don't find, and have to re-create, key information…

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.

KMWorld Web Events
Coming November 08, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. Today, knowledge management is an essential component of omnichannel customer engagement. You need to leverage the knowledge gained from customer feedback for taking tactical action and guiding strategic decision making.

Coming November 15, 2016
What Cloud Solutions Can Most Affect Your Enterprise
The SaaS model has already changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. There is now little doubt that cloud services and solutions can really be trusted to deliver many of the same capabilities, security, and service levels as those delivered by traditional IT. But where does the cloud fit into your organization?

Coming December 13, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in January 2017***
Best Practices in BPM & Case Management

The Case for Case Management

By now we've all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over? just in a better way. 

Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. 

We call it Case and Business Process Management.

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper ?"Best Practices in BPM and Case Management."

And you can do that by contacting:

Kathy Rogals


Knowledge Management [November/December 2016]

Cognitive Computing [October 2016]

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
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Nov 14, 2016 - Nov 16, 2016
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Nov 14, 2016 - Nov 16, 2016
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Nov 16, 2016 - Nov 17, 2016
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Nov 29, 2016 - Nov 30, 2016

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