Tuesday, March 13, 2012


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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment. — Alvin Toffler
  Breaking News

SharePoint private cloud enterprise search

Azaleos taps FAST Search Server 2010

Azaleos has introduced Managed Enterprise Search, which employs Azaleos’ private cloud infrastructure, with FAST Search Server 2010, as part of its Managed SharePoint software family. Azaleos says that through...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-private-cloud-enterprise-search-81263.aspx

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Metalogix buys Syntergy’s SharePoint solutions

Syntergy to continue independent operation

Metalogix has purchased Syntergy’s SharePoint solutions and will integrate them, including Replicator, into its own offerings. Replicator for SharePoint is a Web-based solution used to synchronize and...

Continue Here: http://www.kmworld.com/Articles/News/News/Metalogix-buys-Syntergys-SharePoint-solutions-81237.aspx

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Lyris OEMs Talend

Enables Big Data integration for digital marketing

Cloud-based and on-premise digital marketing solution provider Lyris has deployed Talend Enterprise Data Integration to facilitate data management for online marketing campaigns. Lyris HQ and Lyris LM...

Continue Here: http://www.kmworld.com/Articles/News/News/Lyris-OEMs-Talend-81224.aspx

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  Inside KMWorld

A look at improving knowledge management

Even though the field of knowledge management (KM) has been around for 15 to 20 years, it is still evolving and has room for improvement. When we look at the business...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/A-look-at-improving--knowledge-management-80760.aspx

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  KM In Practice

Customer service agents gain a consolidated view of relevant information

Sungard K-12 Education offers a suite of software solutions that are used by school districts nationwide for student information, assessment and curriculum management, special education, as well as financial...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Customer-service-agents-gain-a-consolidated-view-of-relevant-information-81259.aspx

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How BPM Brings Order From Chaos in M-commerce

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming July 29, 2014
Discovery Dilemma: Volume-to-Relevance
s your organization proactively governing data in advance of litigation matters? Do you have complete visibility across your data sources? Are you able to identify and collect only the smallest legally defensible data to reduce downstream legal costs? To learn more about streamlining litigation costs and risks, join us for this insightful webinar "Discovery Dilemma: Volume-to-Relevance," brought to you by KMWorld, kCura and IBM.

Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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