Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, February 09, 2012

Sponsored by: KMWorld Roundtable

Webinar - How to Fall in Love with SharePoint

Coming February 14, 2012

How To Fall In Love With SharePoint

Organizations are now asking themselves: What does it really mean to "go SharePoint?" Answer: A lot. There are important questions to address: What about security? What about governance? What about integration? What about storage costs and other resources? And what about establishing a real knowledgebase once your SharePoint infrastructure is sound? These questions, and more, will be answered during this one-hour special KMWorld Roundtable Web Event.

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
A complex system that works is invariably found to have evolved from a simple system that worked. — John Gall
  Breaking News

IXIASOFT releases DITA CMS V. 3.4

Enhanced productivity, support for industry-specific regulations

Component content management vendor IXIASOFT has unfurled the DITA CMS V. 3.4. With full support of DITA 1.2 features, DITA CMS V. 3.4 continues to offer organizations a leading-edge...

Continue Here: http://www.kmworld.com/Articles/News/News/IXIASOFT-releases-DITA-CMS-V.-3.4-80476.aspx

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Mango DM for Windows Phone 7.5

Mobile document management from M-Files

M-Files, developers of document management software and M-Files Cloud Vault, has introduced Mango, support for Windows Phone 7.5.

Windows Phone 7.5 users can utilize M-Files Mobile Access to retrieve important...

Continue Here: http://www.kmworld.com/Articles/News/News/Mango-DM-for-Windows-Phone-7.5-80505.aspx

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  Industry Watch

Concept Searching tackles enterprise information governance

Concept Searching has announced the Smart Content Framework for information governance. The company says the toolset provides an enterprise framework to mitigate risk, automate processes, manage information, protect privacy...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Concept-Searching-tackles-enterprise-information-governance-80401.aspx

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  Inside KMWorld

KM innovators lead change in the legal field
Case management solutions streamline processes,
improve client collaboration.

Some larger law firms have hired chief knowledge officers and provided them with staff and funding that is separate from IT groups...

The legal profession, despite having an obvious need for knowledge management, tends to be cautious in adopting KM technology, preferring incremental change to a totally new approach. Many firms are either...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-innovators--lead-change-in-the-legal-field--Case-management-solutions-streamline-processes--improve-client-collaboration.-80072.aspx

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  KM In Practice

Toyota opts for flexible, scalable archiving solution

Toyota Motor Sales USA has implemented software from ZL Technologies to solve its in-house e-mail archiving challenges.

Toyota Motor Sales USA has implemented software from ZL Technologies to solve its in-house e-mail archiving challenges. Toyota will use ZL’s Unified Archive to help manage and...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Toyota-opts-for-flexible-scalable-archiving-solution-80501.aspx

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Knowledge Management in the Age of Social Content

With the growing popularity of online communities, curated content, the wisdom of the crowd and other social trends, organizations may wonder if formal knowledge management should still play a part in future customer service plans. Although social content is an important innovation that can add value to your overall customer support landscape, for­mal knowledge management is still vital and offers several benefits that extend beyond these more informal content sources…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Keep up with the fast-changing Cloud environment, starting with: “Best Practices in Cloud Solutions for the Enterprise.”, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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