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Thursday, February 02, 2012

We've all heard the old adage, "Work smarter, not harder." The good news is that search tools can help make that lofty goal a reality. ENTERPRISE SEARCH SUMMIT 2012, New York, May 15-16,  will focus on Intelligent Search. This event brings together the best and brightest minds in the industry to help attendees learn how to make the most of their content and knowledge assets and empower employees through the effective use of search tools and techniques.

To learn more, click here

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Intelligence is the ability to adapt to change. — Stephen Hawking
  Breaking News

Integreon presents eView 4.0

Enhanced with Adaptive Coding

Integreon has released a new version of eView, its hosted document review platform. eView 4.0 features Adaptive Coding technology to automate categorization, prioritization and batch coding during the e-discovery...

Continue Here: http://www.kmworld.com/Articles/News/News/Integreon-presents-eView-4.0-80302.aspx

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Further enhancing litigation support

AccessData redesigns Summation product portfolio

AccessData has redesigned Summation, its Web-based document, electronic data and transcript review platform aimed at complementing and enriching the workflows of contemporary legal teams. The company says Summation is...

Continue Here: http://www.kmworld.com/Articles/News/News/Further-enhancing-litigation-support-80222.aspx

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Simplify e-discovery, reduce costs

Automated PST management from C2C

C2C has enhanced its entire portfolio of e-mail and PST file management products. The company reports its solutions reduce the costs and risks involved with preserving e-mail data for...

Continue Here: http://www.kmworld.com/Articles/News/News/Simplify-e-discovery-reduce-costs-80220.aspx

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  Inside KMWorld

Tuning in to customers: Optimizing the online experience

Customers are increasingly impatient with cumbersome purchase processes or unresponsive service...

Creating a positive customer experience online requires a sophisticated combination of customer support, analysis and Web design. Customers are increasingly impatient with cumbersome purchase processes or unresponsive service, and the fiercely...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Tuning-in-to-customers-Optimizing-the-online-experience-80065.aspx

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  KM In Practice

Social software powers the drive to innovate

Electrolux is connecting its work force in 60 countries with social software from IBM in an effort to foster innovation and knowledge sharing.

Electrolux is connecting its work force in 60 countries with social software from IBM in an effort to foster innovation and knowledge sharing.

The appliance maker realized that...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Social-software-powers-the-drive-to-innovate-80341.aspx

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Is Customer Experience Only the Tip of the Iceberg ?

We're often told that the best way to create advocacy and brand loyalty through business websites is by providing a vibrant, engaging customer experience. The benefits of creating compelling content and making it available on multiple devices and platforms have been well documented. But is content creation and delivery only the tip of the iceberg when it comes to producing dynamic, customer-facing digital experiences?. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in February 2015***
 
Best Practices for E-Discovery

The Case for Case Management

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. But many organizations are either slow or unknowledgeable about how to protect themselves.

But it's also true that the same ESI can be of great benefit to many business processes. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practicies for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:
 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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