Thursday, January 26, 2012

Call for Speakers - Enterprise Search Europe conference
Hilton London Olympia, 30 & 31 May 2012

Enterprise Search Europe is a unique conference offering a European perspective on the technology, selection, implementation and optimisation of enterprise-scale search applications. 

We are particularly interested in presentations on:

• Searching big data and open data repositories
• The convergence of search and business intelligence
• Enhancing the search experience through interface design
• Search-based applications
• The use of taxonomies to improve search performance
• Implementation case studies

Click here to find out more and to make your submission and to see a full list of suggested themes. The submission deadline is February 2.
  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
Good judgment comes from experience, and a lot of that comes from bad judgment. — Will Rogers
  Breaking News

Unifying structured and unstructured information

Attivio AIE for IT support

Attivio has announced IT Knowledge Expert, a single, aggregated and fully connected view into all relevant support information. Attivio says its new offering presents all unstructured content and structured...

Continue Here: http://www.kmworld.com/Articles/News/News/Unifying-structured-and-unstructured-information-80203.aspx

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Voice of the customer: beyond words to concepts

iPerceptions adds instant Concept Clouds feedback

iPerceptions reports it has added “Concept Clouds” to its Voice of the Customer feedback 4Q Suite and webValidator Continuous Listening solutions. The company says Concept Clouds create more...

Continue Here: http://www.kmworld.com/Articles/News/News/Voice-of-the-customer-beyond-words-to-concepts-80134.aspx

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  Industry Watch

Enterprise governance solution from Proofpoint

Respected security-as-a-service provider Proofpoint has released a new enterprise information governance solution that allows organizations to easily track, classify, apply policies and monitor unstructured information across the organization.

Proofpoint Enterprise...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Enterprise-governance-solution-from-Proofpoint-80113.aspx

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  Inside KMWorld

2011 KMWorld Promise and Reality award winners
Celebrating the best in innovation and service

Each year, the editors at KMWorld magazine sift through dozens of thoughtful, impressive and sometimes humbling nominations to arrive at two very special awards. The KMWorld Promise and Reality Awards, bestowed...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/2011-KMWorld-Promise-and-Reality-award-winners--Celebrating-the-best-in-innovation-and-service-79565.aspx

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  KM In Practice

Ensuring online accessibility

To monitor and evaluate accessibility across its Web pages, the University of Minnesota is implementing a compliance and security solution from HiSoftware. The HiSoftware Compliance Sheriff will help...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Ensuring-online-accessibility-80202.aspx

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KM for Omnichannel Customer Engagement

Superior customer engagement remains one of the few differentiators that businesses can sustain over time. The winners in today's omnichannel environment are the companies that leverage knowledge to empower customers and contact center agents, and provide standout customer experience across channels and devices. We have implemented knowledge solutions for blue-chip companies worldwide, helping them design and deliver great customer experiences. In the process, we have compiled hundreds of best practices. Here are some of the popular ones....

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming June 16, 2015
Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015
Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015
The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in September 2015***

Best Practices in Information Governance

Information is by nature non-governable.

But people are, and whether you use automation or polices or both, the way people USE information can be controlled. And there are plenty of solutions available to help you do it. If you have compliance, or regulatory or legal-risk issues—and that describes everyone—there is some answer for your information governance quandary.

This KMWorld White Paper will look for the best solutions in managing and leveraging business and organizational assets to improve performance and protect against risk. Is your company providing these solutions ?

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Texan, Grapevine, TX (Dallas area)
Jun 01, 2015 - Jun 03, 2015
Gaylord National, National Harbor, MD
Jun 08, 2015 - Jun 11, 2015
Arlington, VA
Jun 22, 2015 - Jun 24, 2015
Hyatt Regency, San Francisco, CA
Jul 13, 2015 - Jul 14, 2015
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015

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