Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, January 26, 2012

Call for Speakers - Enterprise Search Europe conference
Hilton London Olympia, 30 & 31 May 2012

Enterprise Search Europe is a unique conference offering a European perspective on the technology, selection, implementation and optimisation of enterprise-scale search applications. 

We are particularly interested in presentations on:

• Searching big data and open data repositories
• The convergence of search and business intelligence
• Enhancing the search experience through interface design
• Search-based applications
• The use of taxonomies to improve search performance
• Implementation case studies

Click here to find out more and to make your submission and to see a full list of suggested themes. The submission deadline is February 2.
  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
[One's] mind, once stretched by a new idea, never regains its original dimensions. — Oliver Wendell Holmes
  Breaking News

Unifying structured and unstructured information

Attivio AIE for IT support

Attivio has announced IT Knowledge Expert, a single, aggregated and fully connected view into all relevant support information. Attivio says its new offering presents all unstructured content and structured...

Continue Here: http://www.kmworld.com/Articles/News/News/Unifying-structured-and-unstructured-information-80203.aspx

Return to Contents


Voice of the customer: beyond words to concepts

iPerceptions adds instant Concept Clouds feedback

iPerceptions reports it has added “Concept Clouds” to its Voice of the Customer feedback 4Q Suite and webValidator Continuous Listening solutions. The company says Concept Clouds create more...

Continue Here: http://www.kmworld.com/Articles/News/News/Voice-of-the-customer-beyond-words-to-concepts-80134.aspx

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  Industry Watch

Enterprise governance solution from Proofpoint

Respected security-as-a-service provider Proofpoint has released a new enterprise information governance solution that allows organizations to easily track, classify, apply policies and monitor unstructured information across the organization.

Proofpoint Enterprise...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Enterprise-governance-solution-from-Proofpoint-80113.aspx

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  Inside KMWorld

2011 KMWorld Promise and Reality award winners
Celebrating the best in innovation and service

Each year, the editors at KMWorld magazine sift through dozens of thoughtful, impressive and sometimes humbling nominations to arrive at two very special awards. The KMWorld Promise and Reality Awards, bestowed...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/2011-KMWorld-Promise-and-Reality-award-winners--Celebrating-the-best-in-innovation-and-service-79565.aspx

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  KM In Practice

Ensuring online accessibility

To monitor and evaluate accessibility across its Web pages, the University of Minnesota is implementing a compliance and security solution from HiSoftware. The HiSoftware Compliance Sheriff will help...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Ensuring-online-accessibility-80202.aspx

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Pro-Tips for Taking Control of E-Discovery

Helping corporate legal departments leverage true-SaaS technology and intelligent discovery. Corporate legal departments are on a quest to lower costs and gain control. In fact, one study claims 57% of in-house counsel spend $1 million-plus on e-discovery annually. Additionally, 79% of in-house counsel say they're less reliant on outside resources, redirecting the work in-house. After years of looking at legal operations such as billing, matter management and renegotiating contracts with law firms, cost cutting's low-hanging fruit has been harvested. Now, new approaches are required if corporations are to improve their efficiency and effectiveness, while stemming the spiraling costs of e-discovery…

To read more of this Best Practices for E-Discovery White Paper article, Click Here.

KMWorld Web Events
Coming June 21, 2016
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious - and important - to business managers worldwide. As a result, subjects such as storage requirements, format adapters, and viewing tools have also grown in concern.

Coming July 26, 2016
Leveraging Information and Text Analytics in Your Organization
Determining what additional insights can be gleaned from existing content is becoming a critical skill for today's information managers. Text analytics will be a new frontier for just about everybody. The ability to analyze, examine, cull out the garbage and discover the gems is the new effort at work in the information and document management business.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July/August 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 --------------------

***Coming in July/August 2016***
Best Practices in INTELLIGENT SEARCH

FINDING FINDABILITY
For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on. Now, the smartest minds are focused on "finding." That's the ultimate goal -- finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants. That's why the next KMWorld White Paper is focused on "finding" the right answer at the right time.

"Best Practices in Intelligent Search" — if you think you play a role in this great task, then get involved with your story and position in this market. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com 
561-483-5190

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
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Jun 13, 2016 - Jun 16, 2016
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Aug 08, 2016 - Aug 09, 2016
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Aug 24, 2016 - Aug 24, 2016

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