Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, January 26, 2012

Call for Speakers - Enterprise Search Europe conference
Hilton London Olympia, 30 & 31 May 2012

Enterprise Search Europe is a unique conference offering a European perspective on the technology, selection, implementation and optimisation of enterprise-scale search applications. 

We are particularly interested in presentations on:

• Searching big data and open data repositories
• The convergence of search and business intelligence
• Enhancing the search experience through interface design
• Search-based applications
• The use of taxonomies to improve search performance
• Implementation case studies

Click here to find out more and to make your submission and to see a full list of suggested themes. The submission deadline is February 2.
  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
I start with the premise that the function of leadership is to produce more leaders, not more followers.  — Ralph Nader
  Breaking News

Unifying structured and unstructured information

Attivio AIE for IT support

Attivio has announced IT Knowledge Expert, a single, aggregated and fully connected view into all relevant support information. Attivio says its new offering presents all unstructured content and structured...

Continue Here: http://www.kmworld.com/Articles/News/News/Unifying-structured-and-unstructured-information-80203.aspx

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Voice of the customer: beyond words to concepts

iPerceptions adds instant Concept Clouds feedback

iPerceptions reports it has added “Concept Clouds” to its Voice of the Customer feedback 4Q Suite and webValidator Continuous Listening solutions. The company says Concept Clouds create more...

Continue Here: http://www.kmworld.com/Articles/News/News/Voice-of-the-customer-beyond-words-to-concepts-80134.aspx

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  Industry Watch

Enterprise governance solution from Proofpoint

Respected security-as-a-service provider Proofpoint has released a new enterprise information governance solution that allows organizations to easily track, classify, apply policies and monitor unstructured information across the organization.

Proofpoint Enterprise...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Enterprise-governance-solution-from-Proofpoint-80113.aspx

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  Inside KMWorld

2011 KMWorld Promise and Reality award winners
Celebrating the best in innovation and service

Each year, the editors at KMWorld magazine sift through dozens of thoughtful, impressive and sometimes humbling nominations to arrive at two very special awards. The KMWorld Promise and Reality Awards, bestowed...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/2011-KMWorld-Promise-and-Reality-award-winners--Celebrating-the-best-in-innovation-and-service-79565.aspx

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  KM In Practice

Ensuring online accessibility

To monitor and evaluate accessibility across its Web pages, the University of Minnesota is implementing a compliance and security solution from HiSoftware. The HiSoftware Compliance Sheriff will help...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Ensuring-online-accessibility-80202.aspx

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ECM is Not Doomed to Fail

ECM is Not Doomed to Fail. Has any enterprise solution ever been as maligned as much and as often as ECM has been over the past few years? Disproportionately high numbers of failed initiatives, endless issues with user adoption, persistent reports of its imminent demise as a business priority… How did the stark reality of ECM's performance end up crash landing so far from its original promise for many organizations? . . . .

To read more of this  Best Practices in Information Governance White Paper article, Click Here.

KMWorld Web Events
Coming February 16, 2016
Technical Knowledge Discovery: How Smart Engineering Organizations Leverage Their Expertise
David Meza, Chief Knowledge Architect at NASA Johnson Space Center will share how his organization is dramatically accelerating engineering research times and enhancing engineering expertise. John Buchowski, Vice President Commercial Product Management for IHS Product Design will highlight best-in-class tools designed to give engineers, scientists and researchers a single point-of-access to internal technical knowledge.

Coming February 23, 2016
Knowledge is Power: How to Use Knowledge Management to Drive Experience
By utilizing Virtual Agent technology, a significant amount of data can be collected and analyzed within your Knowledge Management system, providing your business with actionable insights. This webinar focuses on concrete solutions that will help improve customer experiences and help organizations gain a competitive advantage.

Coming March 01, 2016
How to Optimize Your SharePoint Strategy
The ubiquitous content and information management platform will only grow, and SharePoint is reaching an inflection point in the marketplace. Now is the time for enterprise leaders to review their SharePoint strategies in the context of broader shifts in the digital workplace landscape. Join us for a special roundtable webinar featuring industry experts on optimizing the SharePoint strategies in your organization.

Coming March 15, 2016
Increasing Innovation and Productivity with Collaboration
Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement. Join us for a special roundtable webinar featuring industry experts. Learn how collaboration can increase innovation and productivity in your organization.

KMWorld White Paper Series

***Coming in April 2016***
Best Practices in Enterprise Content Management

ENTERPRISE CONTENT MANAGEMENT: IN TRANSITION. ECM is facing a turning point. Or a tipping point. A shift toward the cloud; a response to social media; a meaningful way to handle the variety of formats… ECM has a difficult way to go.

But not an impossible one. Many vendors are now looking at the new ECM landscape as an opportunity, not an uphill battleground. There are many trusted advisors and worthy partners who are poised to change the way content is treated as value in the world’s organizations. It’s complex, sure, but it’s going to happen.

Let’s learn about your approach to the New World of ECM. Be part of this next KMWorld White Paper: “Best Practices in Enterprise Content Management.” Show the world what the world will soon look like. For details on including your article, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

-------------------------

***Coming in April 2016***
Best Practices in Knowledge Management for Financial Services

In Financial Services Information is Imperative. There are special challenges facing the financial and banking community:

* Changing terms and regulations
* Providing support for customers and staff
* Implementing the highest level of security to keep customers safe

Solutions for customer relationship management, business process management, reporting and knowledge management must communicate with each other. 

The next KMWorld White Paper: "Best Practices in Knowledge Management for Financial Services " will address this complex landscape. If you have a way to address it, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

E-Discovery [February 2016]

BPM and Case Management [January 2016]

Knowledge Management [November/December 2015]

Mobile Workforce [November/December 2015]

Collaboration Solutions [October 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Mar 14, 2016 - Mar 16, 2016
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 13, 2016 - Jun 16, 2016

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