Tuesday, January 17, 2012

Sponsored by: KMWorld Roundtable

Coming January 24, 2012

The combined experience, expertise and information that resides in your information technology and your people's minds can be applied to resolve your customer-contact challenges. And there is technology available to help you do it. Learn how to leverage YOUR knowledge assets for better customer experiences in this special one-hour live Web event. This roundtable panel of experts will discuss many of the best practices you need to learn to improve your customers' experience.

This is a FREE E-Broadcast event!   Register Today!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Secrecy is the enemy of efficiency, but don't let anyone know it. — Ric Ocasek
  Breaking News

A complete suite for business documents

Symtrax launches Compleo Suite 5

Symtrax has unveiled Version 5 of its Compleo Suite, a certified output management solution for developing, enhancing, automatically distributing, sorting and archiving business documents.

Symtrax reports it has developed a...

Continue Here: http://www.kmworld.com/Articles/News/News/A-complete-suite-for-business-documents-79979.aspx

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Web-based document management from Cabinet NG

Launches CNG-WEB 8.1

Cabinet NG has released the latest iteration of its browser-based document management interface. CNG-WEB 8.1 has been designed to provide new functionality and user customization, bringing a highly efficient...

Continue Here: http://www.kmworld.com/Articles/News/News/Web-based-document-management-from-Cabinet-NG-79978.aspx

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New tech specs for Guidance EnCase

Updated format for optimized access

Guidance Software has released technical specifications for the second-generation EnCase evidence file format. Ex01 has been optimized for fast data access and memory usage, while maintaining the proven, trusted...

Continue Here: http://www.kmworld.com/Articles/News/News/New-tech-specs-for-Guidance-EnCase-79977.aspx

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  Inside KMWorld

Adaptive case management: Process takes a detour

Business process management (BPM) software has been highly successful in improving the efficiency and consistency of many business processs. However, the requirement to be consistent also has limited its applicability to...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Adaptive-case-management-Process-takes-a-detour-79588.aspx

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  KM In Practice

Personalizing customer experience at every touchpoint

To help expand its global retail business, American Apparel has chosen a solution consisting of Oracle ATG Web Commerce and Oracle ATG Web Commerce Customer Service. The...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Personalizing-customer-experience-at-every-touchpoint-79976.aspx

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Five Ways Social Intranets Solve CIO Problems

So every CIO is supposed to have a social strategy because social is taking over the universe. It's the preferred way people communicate at work or at the office.

OK, you get it. But what if I told you that, in fact, a social intranet will help you elevate your game and make savvy CIOs more valuable in their own companies? Or that a CIO who does a good job deploying a social intranet will likely solve other thorny enterprise IT problems? Five reasons why CIOs should embrace social intranets. . . .

Read more of the Best Practices in Knowledge Management White Paper. Click here .

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Enterprise Content Management [April 2014]

Analytics for Big Data [March 2014]

Increasing User Engagement in KM Initiatives [March 2014]

Meet the Leaders in Enterprise Content Management [January 2014]

E-Discovery [February 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Jun 02, 2014 - Jun 04, 2014

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