Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, December 29, 2011

The 8th annual Enterprise Search Summit returns to New York City on May 15-16, 2012. We seek dynamic speakers who can talk knowledgeably not only about the technical aspects of enterprise search but also about the business implications of successful implementations of enterprise search.  Share your expertise with colleagues at Enterprise Search Summit.

Click here to submit your proposal before the submission deadline of January 20, 2012.

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
Business has only two functions - marketing and innovation.  — Peter Drucker
  Breaking News

e-Discovery self service

Case Central's CloudConnect

CaseCentral has released CloudConnect, which has been engineered for its company’s e-discovery platform. CloudConnect permits law firms and corporate legal departments to securely upload data directly into the CaseCentral...

Continue Here: http://www.kmworld.com/Articles/News/News/e-Discovery-self-service-79617.aspx

Return to Contents


Quest Software acquires BiTKOO

Eliminating identity crises

Quest has purchased BiTKOO, which develops software for authorization and entitlement management in enterprise IT environments. The move is said to further strengthen Quest’s One Identity...

Continue Here: http://www.kmworld.com/Articles/News/News/Quest-Software-acquires-BiTKOO-79633.aspx

Return to Contents


Ektron steps up support for FAST Search for SharePoint

New options for Ektron-powered Web sites

Ektron has enhanced and expanded its support FAST Search for Microsoft SharePoint 2010.

Highlighted features include:

  KM In Practice

Better understanding car rental trends

To better manage its fleet of vehicles, Hertz Spain has implemented a new business intelligence solution. The company is using the QlikView Business Discovery Platform to analyze trends...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Better-understanding-car-rental-trends-79637.aspx

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  News Analysis

Personal KM
Turning phatic fumes into golden nuggets

Phat·ic (ftk) adj. Of, relating to, or being speech used to share feelings or to establish a mood of sociability rather than to communicate information or ideas...

It's pretty easy to think of social Web services such as Twitter and Facebook as simple, meaningless chatter. The small, phatic ramblings ("I had a cheese sandwich....

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Personal-KM--Turning-phatic-fumes-into-golden-nuggets-78424.aspx

Return to Contents


Five Essentials for Overcoming Document Management Challenges

Data is every organization's most important asset. And yet, managing ever-increasing volumes of documents and their metadata remains a surprisingly complicated and thorny issue. It requires identifying and applying document descriptors, ensuring proper documentation is collected and shared, and incorporating access to boxes of forms and paper often kept in-house or off-site that organizations are required to keep for audit and compliance purposes…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming May 24, 2016
Managing Knowledge with an Increasingly Mobile and Social Workforce
The ability to take work home (or work from home entirely) and conduct business through social media-driven interaction has changed the entire landscape. But it has also changed businesses, too, as organizations try to cope with a world in which employees walk off the grounds with critical corporate information on their handhelds, and where communication and collaboration don’t necessarily happen by walking to the office next door.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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