Join Us December 1-3 in Boston at the Gilbane Conference on Content, Collaboration, and Customer Experience
Thursday, December 29, 2011

The 8th annual Enterprise Search Summit returns to New York City on May 15-16, 2012. We seek dynamic speakers who can talk knowledgeably not only about the technical aspects of enterprise search but also about the business implications of successful implementations of enterprise search.  Share your expertise with colleagues at Enterprise Search Summit.

Click here to submit your proposal before the submission deadline of January 20, 2012.

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
No sooner does man discover intelligence than he tries to involve it in his own stupidity. — Jacques Yves Cousteau
  Breaking News

e-Discovery self service

Case Central's CloudConnect

CaseCentral has released CloudConnect, which has been engineered for its company’s e-discovery platform. CloudConnect permits law firms and corporate legal departments to securely upload data directly into the CaseCentral...

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Quest Software acquires BiTKOO

Eliminating identity crises

Quest has purchased BiTKOO, which develops software for authorization and entitlement management in enterprise IT environments. The move is said to further strengthen Quest’s One Identity...

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Ektron steps up support for FAST Search for SharePoint

New options for Ektron-powered Web sites

Ektron has enhanced and expanded its support FAST Search for Microsoft SharePoint 2010.

Highlighted features include:

  KM In Practice

Better understanding car rental trends

To better manage its fleet of vehicles, Hertz Spain has implemented a new business intelligence solution. The company is using the QlikView Business Discovery Platform to analyze trends...

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  News Analysis

Personal KM
Turning phatic fumes into golden nuggets

Phat·ic (ftk) adj. Of, relating to, or being speech used to share feelings or to establish a mood of sociability rather than to communicate information or ideas...

It's pretty easy to think of social Web services such as Twitter and Facebook as simple, meaningless chatter. The small, phatic ramblings ("I had a cheese sandwich....

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Using a Search-First Migration Strategy to SharePoint 2013

SharePoint 2013 includes many major improvements over previous versions, and upgrading to it can provide significant business value. There are end user-oriented improvements that lead to increased productivity and adoption, architectural and platform enhancements that improve operations and governance, and significant new workload capabilities across BI, Web content management, publishing and more. Better search has consistently been a top request of SharePoint 2010 users and has been a major focus for Microsoft . . . .

To read more of this  Best Practices in Enhancing SharePoint White Paper article, Click Here.

KMWorld Web Events
Coming December 01, 2015
3 ways to optimize search to create the best online self-serve customer support experience
Join David Kay, Principal of David Kay & Associates, and Ben Lack, Senior Director of Marketing and Business Development for Swiftype, to learn more about the business case for a self-service customer experience and get tips for how to implement a search experience that helps the customer find the content they're looking for, fast, and the first time.

Coming December 08, 2015
Challenges, Rules, and Tips for E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2016, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in February 2016***
Best Practices for E-Discovery

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. The courts are becoming much more knowledgeable about the discovery of electronic records, and the rules that govern the process. But many organizations are either slow or unknowledgeable about how to protect themselves.

At the same time, that ESI can be of great benefit to many business processes. It should be protected, but not wasted. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practices for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:

Kathy Rogals


***Coming in February 2016***
Best Practices in Digital Asset & Video Management

The emergence of “rich media” and its inevitable impact on business is just beginning. But it’s real--early adopter companies are already taking cues from the media and entertainment industries and are finding the great potential for value locked within their marketing videos, PowerPoint presentations, and training courses.

Will the entire world come to rely on digital assets? Probably not. But where it matters, it matters a lot. And those are the people clamoring right now for the best solution to their digital asset management (DAM) challenges. They want to solve matters surrounding cloud storage, how assets are retrieved, how assets are shared and features for brand management.

This is the time to seek them out and tell your story.

Be part of the next KMWorld White Paper, "Best Practices in Digital & Video Management," and tell the marketplace how YOU can help. For details on including your article, please contact: 

Kathy Rogals

Knowledge Management [November/December 2015]

Mobile Workforce [November/December 2015]

Collaboration Solutions [October 2015]

Information Governance [September 2015]

KM for Customer Experience [July/August 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
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Dec 01, 2015 - Dec 03, 2015

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