Thursday, November 17, 2011

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  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
I am disillusioned enough to know that no man's opinion on any subject is worth a damn unless backed up with enough genuine information to make him really know what he's talking about. — H. P. Lovecraft
  Breaking News

An engaging widget for marketers

Knexus releases Social Content Widget 4.0

Knexus has unveiled Version 4.0 of its Social Content Widget, an online engagement tool for generating social content, pushing it out to any website, and tracking and optimizing its...

Continue Here: http://www.kmworld.com/Articles/News/News/An-engaging-widget-for-marketers-78958.aspx

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EMC updates SourceOne eDiscovery - Kazeon

Accelerates early case assessment

EMC has released EMC SourceOne eDiscovery—Kazeon 4.6, which features advanced early case assessment capabilities, simplified e-discovery and expanded event-driven investigations to meet global information governance challenges.

EMC reports that Kazeon...

Continue Here: http://www.kmworld.com/Articles/News/News/EMC-updates-SourceOne-eDiscovery---Kazeon-78801.aspx

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  Industry Watch

Bridgeline Digital's iAPPS v4.7 adds global e-commerce enhancements

Bridgeline Digital has released iAPPS v4.7 of its Web experience management (WEM) platform. Bridgeline says the new version adds the ability to reach customers in global markets with...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Bridgeline-Digitals-iAPPS-v4.7-adds-global-e-commerce-enhancements-78896.aspx

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  Inside KMWorld

The state of knowledge management
A survey suggests ways to attain more satisfied users.

Knowledge management performance has been the subject of several important surveys in the recent past, such as Bain & Company's "Management Tools & Trends 2011" report. The results of...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-state-of-knowledge-management-A-survey-suggests-ways-to-attain-more-satisfied-users.-78481.aspx

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  KM In Practice

Feeling secure about information exchange

Connecticut Community Care Inc. (CCCI), a care management service for the elderly and individuals with disabilities, was searching for a better way to manage information exchange. Its requirements included...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Feeling-secure-about-information-exchange-78940.aspx

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A Big Data Architecture for Search

Big data has the potential to transform the way we all do business. The gradual merging of enterprise search into the big data world is not a one-way street. For sure, the technologies, skills and expertise, built up over two decades by folks in the enterprise search space, are critical to the effective use of unstructured content in big data applications. Various recent acquisitions testify to this. As a company, we have resisted the temptation to simply slap on a big data label, and follow fashion. Instead, we've asked questions such as, "How can we use big data technologies to improve search systems?"....

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

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  • Customer Relationship Management


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