Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, November 15, 2011

Sponsored by: KMWorld Roundtable

Coming Today

GOVERNING INFORMATION IN THE AGE OF SHAREPOINT

Through the use of real-life examples and best practices in information management, this special one-hour roundtable-style Web event will look at the many aspects of information governance in the age of SharePoint.

This is a FREE E-Broadcast event!   Register Now !

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

New MarkLogic release

Packing a wallop of Hadoop with real-time analytics

MarkLogic has announced a new version of its namesake product, MarkLogic 5, which is said to help organizations get smarter answers faster by analyzing structured, unstructured and semi-structured data...

Continue Here: http://www.kmworld.com/Articles/News/News/New-MarkLogic-release-78767.aspx

Return to Contents


Discover Technologies updates DiscoverPoint

Search enhancements for SharePoint

Discover Technologies has reported the immediate availability of the DiscoverPoint search enhancement tool. The update results from two years of development and testing in live SharePoint environments, the company...

Continue Here: http://www.kmworld.com/Articles/News/News/Discover-Technologies-updates-DiscoverPoint-78871.aspx

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  Industry Watch

HiSoftware new compliance and security solutions help ensure safety of SharePoint content

HiSoftware is launching a new version of HiSoftware Compliance Sheriff for SharePoint (SP), and debuting HiSoftware Security Sheriff SP, which the company describes as the first content-aware compliance and...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/HiSoftware-new-compliance-and-security-solutions-help-ensure-safety-of-SharePoint-content-78796.aspx

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  Inside KMWorld

Competitive intelligence—
Gaining insight to enhance decision-making

"Companies should decide on their goals, articulate the key decisions that will be made in the next couple of years and define the audience for the information."..

Competitive intelligence (CI) entails gathering and analyzing information about a company's market and its competitors, to support both long-term strategic planning and daily decision-making. Many software tools are available to automate...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Competitive-intelligence---Gaining-insight-to-enhance-decision-making-78449.aspx

Return to Contents


  KM In Practice

Sportif gets grip on escalating e-mail dilemma

Sportif USA, a maker of outdoor apparel, has chosen an e-mail management solution for archiving and protecting its large Outlook mailboxes. The company has deployed Metalogix Archive...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Sportif-gets-grip-on-escalating-e-mail-dilemma-78812.aspx

Return to Contents


Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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