Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, September 20, 2011


KMWorld offers attendees the opportunity to hear presentations from experts like Patrick Conway, Chief Knowledge Officer for the U.S. Army Combined Arms Support Command. Mr. Conway’s background includes extensive training on Army Logistics Information Management Systems; Warrant Officer Basic, Advanced and Senior Staff courses; the Logistics Executive Development Course and a number of other Civilian Education System courses. He is serving as the moderator of KM from the Bottom Up, which approaches KM from individual users' perspectives, whether it be a young soldier, employee, middle manager, or senior leader.

 Find Out More at KMWorld 2011 Register Today

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Whoever acquires knowledge and does not practice it resembles he who plows his land and leaves it unsown. — Sadi
  Breaking News

A win for “content intelligence”--Smartlogic acquires SchemaLogic

Expanding presence in U.S.

Smartlogic has acquired Seattle-based SchemaLogic, a transaction Smartlogic says expands its U.S. presence and market focus in the content intelligence market.

Smartlogic explains that content intelligence complements an...

Continue Here: http://www.kmworld.com/Articles/News/News/A-win-for-content-intelligence--Smartlogic-acquires-SchemaLogic-77696.aspx

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Managing digital assets in SharePoint

Metalogix and Equilibrium partner

Well-respected SharePoint content lifecycle management provider Metalogix has formed a partnership with Equilibrium, which offers on-demand solutions for content visualization and digital asset management.

The companies say the...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-digital-assets-in-SharePoint-77728.aspx

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RightNow CX harvests the social Web

Adds Twitter capabilities to customer experience suite

RightNow reports the latest version of RightNow CX, its customer experience suite, has added Agent Desktop Twitter Following, which allows service agents to “follow” customers directly from within the...

Continue Here: http://www.kmworld.com/Articles/News/News/RightNow-CX-harvests-the-social-Web-77806.aspx

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  Inside KMWorld

Business intelligence ramps up the power for business users

Business intelligence (BI) software solutions have been evolving steadily to become more usable by business analysts. Given the amount of information that is collected and stored electronically, the incentive is strong...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Business-intelligence-ramps-up-the-power-for-business-users-77168.aspx

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  KM In Practice

Deeper inspection of unstructured content

Proofpoint has chosen technology from ISYS Search Software to enhance its cloud-based e-mail security, e-discovery and compliance solutions. The company will use ISYS Document Filters for text...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Deeper-inspection-of-unstructured-content-77805.aspx

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Why Enterprise Digital Asset Management Must Be Cloud-Native

A survey by Real Story Group found 60% of participants who reported their current digital asset management (DAM) system is on-premises said they plan to migrate their DAM to the cloud in the near future. Success depends on accurately evaluating cloud-related claims from DAM vendors…

To read more of this Best Practices in Cloud Solutions for the Enterprise White Paper article, Click Here.

KMWorld Web Events
Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

Coming November 15, 2016
What Cloud Solutions Can Most Affect Your Enterprise
The SaaS model has already changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. There is now little doubt that cloud services and solutions can really be trusted to deliver many of the same capabilities, security, and service levels as those delivered by traditional IT. But where does the cloud fit into your organization?

Coming December 06, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2016***
Best Practices for the Mobile Workforce

WORKERS ON THE MOVE

A mobile workforce changes the game in many ways. For one, having workers absent from their desks diminishes the interaction with colleagues—the water cooler/coffee machine un-meetings—that can lead to helpful solutions and emerging insights. That kind of camaraderie should not be taken lightly.

Mobile workers also need a very different infrastructure. There needs to be a means of supporting those who work from their cars, or their homes or from the beach for that matter, that is very different from the in-place systems that have been put in place and are monitored and tested on a usual basis. There is very little in place (in most companies) to ensure that workers “in the field” have effective and secure access via their mobile devices to the same information assets they are accustomed to from their desktops.

The world will get more mobile, not less. Now is the time to address those challenges. What does your company bring to the mobile workforce arena? To participate, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in November/December 2016***
Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

Cognitive Computing [October 2016]

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KMWorld Buyers' Guide

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  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
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  • Customer Relationship Management


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