Learn how to build a data-driven, knowledge-based enterprise. Register early for KMWorld and save!
Tuesday, September 20, 2011


KMWorld offers attendees the opportunity to hear presentations from experts like Patrick Conway, Chief Knowledge Officer for the U.S. Army Combined Arms Support Command. Mr. Conway’s background includes extensive training on Army Logistics Information Management Systems; Warrant Officer Basic, Advanced and Senior Staff courses; the Logistics Executive Development Course and a number of other Civilian Education System courses. He is serving as the moderator of KM from the Bottom Up, which approaches KM from individual users' perspectives, whether it be a young soldier, employee, middle manager, or senior leader.

 Find Out More at KMWorld 2011 Register Today

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
People wish to learn to swim and at the same time to keep one foot on the ground. — Marcel Proust
  Breaking News

A win for “content intelligence”--Smartlogic acquires SchemaLogic

Expanding presence in U.S.

Smartlogic has acquired Seattle-based SchemaLogic, a transaction Smartlogic says expands its U.S. presence and market focus in the content intelligence market.

Smartlogic explains that content intelligence complements an...

Continue Here: http://www.kmworld.com/Articles/News/News/A-win-for-content-intelligence--Smartlogic-acquires-SchemaLogic-77696.aspx

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Managing digital assets in SharePoint

Metalogix and Equilibrium partner

Well-respected SharePoint content lifecycle management provider Metalogix has formed a partnership with Equilibrium, which offers on-demand solutions for content visualization and digital asset management.

The companies say the...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-digital-assets-in-SharePoint-77728.aspx

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RightNow CX harvests the social Web

Adds Twitter capabilities to customer experience suite

RightNow reports the latest version of RightNow CX, its customer experience suite, has added Agent Desktop Twitter Following, which allows service agents to “follow” customers directly from within the...

Continue Here: http://www.kmworld.com/Articles/News/News/RightNow-CX-harvests-the-social-Web-77806.aspx

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  Inside KMWorld

Business intelligence ramps up the power for business users

Business intelligence (BI) software solutions have been evolving steadily to become more usable by business analysts. Given the amount of information that is collected and stored electronically, the incentive is strong...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Business-intelligence-ramps-up-the-power-for-business-users-77168.aspx

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  KM In Practice

Deeper inspection of unstructured content

Proofpoint has chosen technology from ISYS Search Software to enhance its cloud-based e-mail security, e-discovery and compliance solutions. The company will use ISYS Document Filters for text...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Deeper-inspection-of-unstructured-content-77805.aspx

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Collaborative Businesses Succeed on an ECM Foundation

Business is inherently social: Every day, people work together, share ideas and communicate with each other and with customers and partners. And they do it in more ways and on more platforms than ever before. Teams and content are more and more decentralized, and digital information is increasing exponentially. The size of the digital universe is expected to roughly double every two years. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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