Don't miss KMWorld 2015, Taxonomy Boot Camp, SharePoint Symposium and Enterprise Search, Nov. 2-5 in DC.
Tuesday, August 23, 2011

 ARMA 2011 Oct 17-19

ARMA ’11 is where the world of records and information management will come together for learning – inspiring – mentoring – networking. Get the resources and tools you need to better govern your information at ARMA International’s 56th Conference & Expo held October 17-19, 2011, at the Gaylord National in National Harbor, Maryland, just minutes outside of Washington, D.C.

To learn more, click here.

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
The problem with the world is that the intelligent people are full of doubts, while the stupid ones are full of confidence. — Charles Bukowski
  Breaking News

Attivio for big data

Unleashes AIE XT Modules

Attivio has released Active Intelligence Engine (AIE) Extreme (XT) Modules for big data, which are designed to provide customers with greater access and contextual insight into the skyrocketing volume...

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HP to acquire Autonomy

Deal estimated at $10.3 billion

HP reports it will acquire all the outstanding shares of Autonomy (through an indirect wholly-owned subsidiary, HP SPV) for $42.11 per share in cash. Bloomberg News estimates...

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ISYS Document Filters for Attensity

Text extraction for customer experience management

ISYS Search Software reports Attensity has selected ISYS Document Filters to provide embedded text extraction capabilities for its suite of customer experience management solutions.

Attensity says its applications...

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  KM In Practice

Scalability is key in choice of a BRMS

Tokio Marine Nichido Systems, a subsidiary of a large insurance company in Japan, wanted to implement a business rules management system (BRMS) for its 401K Business Support System. The company wanted...

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  News Analysis

Semantic technology:
From sentiment to applications

Steve Arnold gets all sentimental in this analysis of cutting edge search technology.

In the last few months, sentiment has become the next big thing in enterprise content processing. Manning & Napier, an investment firm, funded a number of projects for its...

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E-Signatures—What Starts Digital, Stays Digital


It is difficult to talk about managing enterprise content without mentioning electronic signatures. E-signatures make it possible to create end-to-end digital workflows. They help maximize ROI from ECM, while enhancing productivity, compliance, security and analytics. For these reasons, we're seeing a spike in e-signature implementations with storage and collaboration tools like Box, Microsoft SharePoint and other ECM technologies . . . .

To read more of this  Best Practices in Enterprise Content Management article, Click Here.

KMWorld Web Events
Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming October 27, 2015
The Future Of KM
Knowledge management has hit plenty of bumps in the road over the years. KM has been frequently the target of disbelievers and dubious bean-counters. Those days are gone. Thanks to recent advances in better analytics and less expensive start-up costs, KM is now back in favor of the ruling class, and adopted widely by the working class, too.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in January 2016***
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.”

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.”

And you can do that by contacting:

Kathy Rogals

Collaboration Solutions [October 2015]

Information Governance [September 2015]

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
JW Marriott, Washington, DC
Nov 02, 2015 - Nov 05, 2015
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Nov 02, 2015 - Nov 04, 2015
JW Marriott, Washington DC
Nov 02, 2015 - Nov 03, 2015
JW Marriott, Washington, DC
Nov 03, 2015 - Nov 05, 2015
JW Marriott, Washington DC
Nov 04, 2015 - Nov 05, 2015

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