Tuesday, August 16, 2011

Sponsored by: KMWorld Roundtable

Coming August 23, 2011

Making the Most of SharePoint: The Content Management Solution?


  Table of Contents
Breaking News KM In Practice News Analysis
  • Semiotics for enterprise search
    Semiotics focuses on signs and symbols as indicators of meaning. In this article, Steve Arnold reviews systems that search for meaning in enterprise content.
Quote of the Week
I am disillusioned enough to know that no man's opinion on any subject is worth a damn unless backed up with enough genuine information to make him really know what he's talking about. — H. P. Lovecraft
  Breaking News

Mobile co-browsing from eGain

Secure form-filling assistance

eGain has released eGain Cobrowse for smart phones and tablets, including the iPad, iPhone and Android-based devices.

The company believes online form filling is an obstacle to customer acquisition and...

Continue Here: http://www.kmworld.com/Articles/News/News/Mobile-co-browsing-from-eGain-77119.aspx

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Verint offers new program

Announces Open Innovation Network

Verint introduces a new program designed to leverage its Actionable Intelligence solutions, which are designed for enterprise workforce optimization and security intelligence. The company explains its technology captures, distills...

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-offers-new-program-77052.aspx

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  KM In Practice

Cloud ECM supports bid and proposal management

US Investigations Services has chosen a software solution to enhance its bid and proposal management initiatives.

USIS, which provides background investigation services for the federal government, has selected Privia by...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cloud-ECM-supports-bid-and-proposal-management-77117.aspx

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  News Analysis

Semiotics for enterprise search

Semiotics focuses on signs and symbols as indicators of meaning. In this article, Steve Arnold reviews systems that search for meaning in enterprise content.

Readers of KMWorld are comfortable with the semantic processes that knowledge management systems employ to make sense of business information. There are knowledgebases, taxonomies, controlled vocabularies and access control tags. Knowledge...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Semiotics-for-enterprise-search-75633.aspx

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A Big Data Architecture for Search

Big data has the potential to transform the way we all do business. The gradual merging of enterprise search into the big data world is not a one-way street. For sure, the technologies, skills and expertise, built up over two decades by folks in the enterprise search space, are critical to the effective use of unstructured content in big data applications. Various recent acquisitions testify to this. As a company, we have resisted the temptation to simply slap on a big data label, and follow fashion. Instead, we've asked questions such as, "How can we use big data technologies to improve search systems?"....

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

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