Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, July 12, 2011

Sponsored by: KMWorld Roundtable

July 19 web event

Coming July 19, 2011

IS PAPER SLOWING YOUR BUSINESS? PUT IT TO WORK!

Join experts from ASG, EMC and iDatix for this unique roundtable discussion on document capture and workflow. We will discuss using intelligent enterprise capture to accelerate your most critical business processes; achieving an ROI in 12 months or less with intelligent enterprise capture; concepts for integrating captured documents with other enterprise content; mitigating risk through "manage-in-place" records management; hardening your business processes to increase productivity, profitability and cash flow; and taking the time to analyze, identify and validate your current workflow to maximize a ROI.

This is a FREE E-Broadcast event! Register Today!
or Click Here for more information.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Wonder rather than doubt is the root of all knowledge.  — Abraham Joshua Heschel
  Breaking News

Content collaboration

Alfresco announces Alfresco Team

Alfresco has developed a new content collaboration product that includes iOS apps for the iPad and iPhone. Offered in a subscription-pricing model, Alfresco Team is available in server-based or...

Continue Here: http://www.kmworld.com/Articles/News/News/Content-collaboration-76529.aspx

Return to Contents


Hyland goes deep with OnBase 11.0

Significantly broadens ECM capabilities

Hyland Software has released OnBase 11.0, which includes expanded core functionality of intelligent imaging and capture, real-time data sharing with other applications, and a platform that can be leveraged...

Continue Here: http://www.kmworld.com/Articles/News/News/Hyland-goes-deep-with-OnBase-11.0-76528.aspx

Return to Contents


Nuxeo DM added to Ubuntu

Partners with Canonical

Nuxeo reports that its namesake document management solution is now available in the Ubuntu software partner catalog, facilitating installation and deployment for developers building content management applications...

Continue Here: http://www.kmworld.com/Articles/News/News/Nuxeo-DM-added-to-Ubuntu-76527.aspx

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  Inside KMWorld

Text analytics finds dynamic growth in e-discovery and customer feedback

"Previously we were using key words to identify relevant documents, but text analytics gives us a much clearer picture of the data set..."

Text analytics is a process for extracting information from documents. It is particularly useful in tasks requiring the analysis of large quantities of information that would be impossible to do manually....

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Text-analytics-finds-dynamic-growth-in-e-discovery-and-customer-feedback-76365.aspx

Return to Contents


  KM In Practice

Ensuring consistent, current content across channels

 Macmillan Cancer Support has chosen a global information management solution to centralize the creation, handling and delivery of patient information for its online and offline channels. The organization chose...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Ensuring-consistent-current-content-across-channels-76524.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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