Just Published - Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional
Thursday, June 23, 2011

Enterprise Search Summit Fall 2011


Real-world Enterprise Search


Enterprise Search Summit Fall will focus on the real world implementation of internal corporate search services. Learn about the best choices, how to avoid common errors, and how to create the best search value for your investments from the experts!

Get advice from the experts! Join us in Washington, DC , November 1-3.  

Register today!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
A good decision is based on knowledge and not on numbers. — Plato
  Breaking News

Marrying deep search and collaboration

Traction and Attivio team up for the enterprise

Traction Software has released TeamPage Attivio Search Plus to index and search external sources and TeamPage's Social Enterprise Web to discuss, tag, task, share and badge internal...

Continue Here: http://www.kmworld.com/Articles/News/News/Marrying-deep-search-and-collaboration-76237.aspx

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Clear predictive BPM and BI

BP Logix takes it to the cloud

BP Logix has announced the availability of Process Director Cloud Edition, which is based on the company’s on-premise solution for enterprise-class and mid-market business users. The SaaS solution offers...

Continue Here: http://www.kmworld.com/Articles/News/News/Clear-predictive-BPM-and-BI-76236.aspx

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Oracle to acquire FatWire Software

Boosts Web experience management capabilities

Oracle has entered into an agreement to acquire FatWire. Financial details of the deal have not been disclosed.

The acquisition is expected to further extend Oracle’s technology and...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-to-acquire-FatWire-Software-76235.aspx

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  Inside KMWorld

Six KM best practices to enhance customer service

The right knowledge, delivered to the customer or the customer service agent at the right time in the service resolution process, is critical to a successful interaction. When done correctly, knowledge...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Six-KM--best-practices-to-enhance--customer-service-75658.aspx

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  KM In Practice

New appliance unlocks value in data

Kelley Blue Book is testing a new appliance that analyzes click stream data created by users surfing its Web site. The company, which is a resource for prices, values,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/New-appliance-unlocks-value-in-data-76234.aspx

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The Future: Where Big Data and Information Governance Meet ?

For nearly two decades, large enterprises have complained about how much information they have to store, manage and protect. As regulations regarding that information steadily grow in number and complexity, they complain louder. The stakes—penalties and reputational damage for mishandled information—get higher. But a solution always seems just out of reach.

Fifteen years ago, there were no CIOs. We had VPs of MIS (management information services). If you'd asked one of them whether the problems of data growth, complexity and security—what we now call information governance—would be solved by 2014, the answer likely would have been "yes." A good bet, but wrong. . . .

Read more of the Best Practices in Infomation Governance White Paper. Click here .

KMWorld Web Events
Coming April 14, 2015
See what you’ve been missing: Use knowledge graphs to turbocharge knowledge management in the enterprise
Facebook uses them for social networks. So does Google for web search. But how can knowledge graphs benefit your enterprise? Whether you want to connect with subject matter experts, find out who knows whom, or identify customers who share important common traits, graph analytics is an innovative technology to help you get answers to business-critical questions.

Coming April 28, 2015
Information Governance
Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. But information access is a difficult thing to handle.

Coming May 19, 2015
Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015
Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015
The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in June 2015***

Best Practices in Enhancing SharePoint

THE MANY DIMENSIONS OF SHAREPOINT

Bruce Springsteen said, "Music is what makes us not be stupid." Trying not to overstretch the metaphor, but there's a correlation to SharePoint in there, too.

The thing about SharePoint is that it is everything at the same time. And sometimes nothing at the same time. The platform is not as complete as you'd hope it to be. There's great variety and complexity in deploying SharePoint as a critical business element. And it ain't easy.

If you think you play a role in this great task, then get involved with your story and position in this market, please contact:
 
Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

Mobile Workforce [November/December 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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