Thursday, June 23, 2011

Enterprise Search Summit Fall 2011


Real-world Enterprise Search


Enterprise Search Summit Fall will focus on the real world implementation of internal corporate search services. Learn about the best choices, how to avoid common errors, and how to create the best search value for your investments from the experts!

Get advice from the experts! Join us in Washington, DC , November 1-3.  

Register today!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
When the best leader's work is done, the people say, 'We did it ourselves.' — Lao Tzu
  Breaking News

Marrying deep search and collaboration

Traction and Attivio team up for the enterprise

Traction Software has released TeamPage Attivio Search Plus to index and search external sources and TeamPage's Social Enterprise Web to discuss, tag, task, share and badge internal...

Continue Here: http://www.kmworld.com/Articles/News/News/Marrying-deep-search-and-collaboration-76237.aspx

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Clear predictive BPM and BI

BP Logix takes it to the cloud

BP Logix has announced the availability of Process Director Cloud Edition, which is based on the company’s on-premise solution for enterprise-class and mid-market business users. The SaaS solution offers...

Continue Here: http://www.kmworld.com/Articles/News/News/Clear-predictive-BPM-and-BI-76236.aspx

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Oracle to acquire FatWire Software

Boosts Web experience management capabilities

Oracle has entered into an agreement to acquire FatWire. Financial details of the deal have not been disclosed.

The acquisition is expected to further extend Oracle’s technology and...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-to-acquire-FatWire-Software-76235.aspx

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  Inside KMWorld

Six KM best practices to enhance customer service

The right knowledge, delivered to the customer or the customer service agent at the right time in the service resolution process, is critical to a successful interaction. When done correctly, knowledge...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Six-KM--best-practices-to-enhance--customer-service-75658.aspx

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  KM In Practice

New appliance unlocks value in data

Kelley Blue Book is testing a new appliance that analyzes click stream data created by users surfing its Web site. The company, which is a resource for prices, values,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/New-appliance-unlocks-value-in-data-76234.aspx

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Semantic Analysis of Unstructured Data

Big data is a much-hyped subject. In fact, the term is rather misleading because it seems to relate only to the volume of data, while ignoring its heterogeneous nature. Accordingly, the general definition of "big data," as suggested by Gartner, also considers the complexity and variety of data, thus focusing on the relevance of highly heterogeneous and unstructured information and how it can be analyzed in various forms. In particular, apart from the growing network of machines and equipment, social interactions are a further source of big data. With the exchange of messages in a wide variety of formats, on various platforms, and through multiple channels, large amounts of data are generated that demand analysis and interpretation.

Read more of the Best Practices in Analytics for Big Data White Paper. Click here .

KMWorld Web Events
Coming September 16, 2014
Create a Process-Driven Digital Enterprise
Please join us for an exclusive and free webinar designed specifically for professionals tasked with transforming the business into a digital enterprise. During this one hour webinar, learn about major process pain points in organisations and what you can do about it; benefits from structured processes with agility for ad-hoc collaboration; how you can model, automate, manage, and monitor processes on one platform; and ways to identify the right resources, tools, and areas to maximize return.

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Hilton San Diego Bayfront, San Diego, CA
Oct 26, 2014 - Oct 28, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 05, 2014

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