Thursday, June 23, 2011

Enterprise Search Summit Fall 2011


Real-world Enterprise Search


Enterprise Search Summit Fall will focus on the real world implementation of internal corporate search services. Learn about the best choices, how to avoid common errors, and how to create the best search value for your investments from the experts!

Get advice from the experts! Join us in Washington, DC , November 1-3.  

Register today!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Secrecy is the enemy of efficiency, but don't let anyone know it. — Ric Ocasek
  Breaking News

Marrying deep search and collaboration

Traction and Attivio team up for the enterprise

Traction Software has released TeamPage Attivio Search Plus to index and search external sources and TeamPage's Social Enterprise Web to discuss, tag, task, share and badge internal...

Continue Here: http://www.kmworld.com/Articles/News/News/Marrying-deep-search-and-collaboration-76237.aspx

Return to Contents


Clear predictive BPM and BI

BP Logix takes it to the cloud

BP Logix has announced the availability of Process Director Cloud Edition, which is based on the company’s on-premise solution for enterprise-class and mid-market business users. The SaaS solution offers...

Continue Here: http://www.kmworld.com/Articles/News/News/Clear-predictive-BPM-and-BI-76236.aspx

Return to Contents


Oracle to acquire FatWire Software

Boosts Web experience management capabilities

Oracle has entered into an agreement to acquire FatWire. Financial details of the deal have not been disclosed.

The acquisition is expected to further extend Oracle’s technology and...

Continue Here: http://www.kmworld.com/Articles/News/News/Oracle-to-acquire-FatWire-Software-76235.aspx

Return to Contents


  Inside KMWorld

Six KM best practices to enhance customer service

The right knowledge, delivered to the customer or the customer service agent at the right time in the service resolution process, is critical to a successful interaction. When done correctly, knowledge...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Six-KM--best-practices-to-enhance--customer-service-75658.aspx

Return to Contents


  KM In Practice

New appliance unlocks value in data

Kelley Blue Book is testing a new appliance that analyzes click stream data created by users surfing its Web site. The company, which is a resource for prices, values,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/New-appliance-unlocks-value-in-data-76234.aspx

Return to Contents


A Positive Experience at Every Touch Point

So every CIO is supposed to have a social strategy because social is taking over the universe. It's the preferred way people communicate at work or at the office.

While we may still be waiting for flying cars and calorie-free ice cream, the future may be closer than you think when it comes to knowledge management. Here are five progressive ideas you can implement now to start building the knowledgebase of the future: 1. A search engine that knows what you are thinking. One of the most frustrating aspects of using a knowledge management tool is finding the answer you're looking for. Precious seconds are wasted trying different search queries and navigating complex hierarchies. But what if you didn't have to search at all? One of the most important advances in customer service knowledge management is the incorporation of customer context. . . .

Read more of the Best Practices in Knowledge Management White Paper. Click here .

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Enterprise Content Management [April 2014]

Analytics for Big Data [March 2014]

Increasing User Engagement in KM Initiatives [March 2014]

Meet the Leaders in Enterprise Content Management [January 2014]

E-Discovery [February 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW L.A. LIVE, Los Angeles, CA
May 05, 2014 - May 07, 2014
New York Hilton Midtown, New York, NY
May 12, 2014 - May 14, 2014
New York Hilton Midtown, New York, NY
May 12, 2014 - May 14, 2014
Walter E. Washington Convention Center, 801 Mt. Vernon Place NW, Washington DC 20001
May 13, 2014 - May 15, 2014
Westin Michigan Avenue, Chicago, IL
May 18, 2014 - May 21, 2014

Search KMWorld

Connect