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Thursday, June 09, 2011

The FOSE Conference & Expo delivers the future of government IT. Attend the 2-day conference for in-depth education presented by key government and industry insiders on the future of federal IT spending, cybersecurity trends, information management & collaboration, mobile government workforce, defense innovations, and more. Discover the strategies and technologies you need to fulfill your mission on everything from data center and network technology to mobile and wireless solutions and services in an easy to navigate expo floor. Additionally, take advantage of new features including Agency Avenue—behind the scenes insight into real-world government IT implementations; The Mobile App Experience—live demos of the hottest mobile apps for government; Educational Theaters—education presented by top exhibiting companies; and much more.

Register today @ http://www.fose.com/ and use code: KMWORLD for a 10% discount on your conference registration!

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
Whoever acquires knowledge and does not practice it resembles he who plows his land and leaves it unsown. — Sadi
  Breaking News

A wiser Web for NTIS

Connotate and National Technical Information Service partner

Connotate and the National Technical Information Service have established a joint venture whereby they will offer automated Web archiving tools that increase the performance and innovative distribution...

Continue Here: http://www.kmworld.com/Articles/News/News/A-wiser-Web-for-NTIS-75947.aspx

Return to Contents


North Plains raises DAM bar with TeleScope 9

HTML5, new workflow, multilinqual enhancements

North Plains has unveiled Version 9 of its digital asset management (DAM) system TeleScope. The company reports it has engineered the platform to make it easier for distributed marketing...

Continue Here: http://www.kmworld.com/Articles/News/News/North-Plains-raises-DAM-bar-with-TeleScope-9-75946.aspx

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  KM In Practice

Shure opens new channels for customer interaction

Audio electronics manufacturer Shure is enhancing its relations with musicians, music enthusiasts and businesses through customer experience technology.

Audio electronics manufacturer Shure is enhancing its relations with musicians, music enthusiasts and businesses through customer experience technology. Shure has chosen the RightNow CX suite to power...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Shure-opens-new-channels-for-customer-interaction-75944.aspx

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  News Analysis

An increasing need for semantics

Salesforce.com, the cloud enterprise service, has moved even farther from its original business of contact and sales force management. In January 2011, Salesforce.com acquired the Web conferencing service provider

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/An-increasing-need-for-semantics-75117.aspx

Return to Contents


Why Enterprise Digital Asset Management Must Be Cloud-Native

A survey by Real Story Group found 60% of participants who reported their current digital asset management (DAM) system is on-premises said they plan to migrate their DAM to the cloud in the near future. Success depends on accurately evaluating cloud-related claims from DAM vendors…

To read more of this Best Practices in Cloud Solutions for the Enterprise White Paper article, Click Here.

KMWorld Web Events
Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

Coming November 15, 2016
What Cloud Solutions Can Most Affect Your Enterprise
The SaaS model has already changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. There is now little doubt that cloud services and solutions can really be trusted to deliver many of the same capabilities, security, and service levels as those delivered by traditional IT. But where does the cloud fit into your organization?

Coming December 06, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2016***
Best Practices for the Mobile Workforce

WORKERS ON THE MOVE

A mobile workforce changes the game in many ways. For one, having workers absent from their desks diminishes the interaction with colleagues—the water cooler/coffee machine un-meetings—that can lead to helpful solutions and emerging insights. That kind of camaraderie should not be taken lightly.

Mobile workers also need a very different infrastructure. There needs to be a means of supporting those who work from their cars, or their homes or from the beach for that matter, that is very different from the in-place systems that have been put in place and are monitored and tested on a usual basis. There is very little in place (in most companies) to ensure that workers “in the field” have effective and secure access via their mobile devices to the same information assets they are accustomed to from their desktops.

The world will get more mobile, not less. Now is the time to address those challenges. What does your company bring to the mobile workforce arena? To participate, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in November/December 2016***
Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

KMWorld Buyers' Guide

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  • Social Networking and Collaboration
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  • E-Discovery
  • Business Process Management
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  • Customer Relationship Management


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