Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, June 09, 2011

The FOSE Conference & Expo delivers the future of government IT. Attend the 2-day conference for in-depth education presented by key government and industry insiders on the future of federal IT spending, cybersecurity trends, information management & collaboration, mobile government workforce, defense innovations, and more. Discover the strategies and technologies you need to fulfill your mission on everything from data center and network technology to mobile and wireless solutions and services in an easy to navigate expo floor. Additionally, take advantage of new features including Agency Avenue—behind the scenes insight into real-world government IT implementations; The Mobile App Experience—live demos of the hottest mobile apps for government; Educational Theaters—education presented by top exhibiting companies; and much more.

Register today @ http://www.fose.com/ and use code: KMWORLD for a 10% discount on your conference registration!

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
[One's] mind, once stretched by a new idea, never regains its original dimensions. — Oliver Wendell Holmes
  Breaking News

A wiser Web for NTIS

Connotate and National Technical Information Service partner

Connotate and the National Technical Information Service have established a joint venture whereby they will offer automated Web archiving tools that increase the performance and innovative distribution...

Continue Here: http://www.kmworld.com/Articles/News/News/A-wiser-Web-for-NTIS-75947.aspx

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North Plains raises DAM bar with TeleScope 9

HTML5, new workflow, multilinqual enhancements

North Plains has unveiled Version 9 of its digital asset management (DAM) system TeleScope. The company reports it has engineered the platform to make it easier for distributed marketing...

Continue Here: http://www.kmworld.com/Articles/News/News/North-Plains-raises-DAM-bar-with-TeleScope-9-75946.aspx

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  KM In Practice

Shure opens new channels for customer interaction

Audio electronics manufacturer Shure is enhancing its relations with musicians, music enthusiasts and businesses through customer experience technology.

Audio electronics manufacturer Shure is enhancing its relations with musicians, music enthusiasts and businesses through customer experience technology. Shure has chosen the RightNow CX suite to power...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Shure-opens-new-channels-for-customer-interaction-75944.aspx

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  News Analysis

An increasing need for semantics

Salesforce.com, the cloud enterprise service, has moved even farther from its original business of contact and sales force management. In January 2011, Salesforce.com acquired the Web conferencing service provider

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/An-increasing-need-for-semantics-75117.aspx

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Pro-Tips for Taking Control of E-Discovery

Helping corporate legal departments leverage true-SaaS technology and intelligent discovery. Corporate legal departments are on a quest to lower costs and gain control. In fact, one study claims 57% of in-house counsel spend $1 million-plus on e-discovery annually. Additionally, 79% of in-house counsel say they're less reliant on outside resources, redirecting the work in-house. After years of looking at legal operations such as billing, matter management and renegotiating contracts with law firms, cost cutting's low-hanging fruit has been harvested. Now, new approaches are required if corporations are to improve their efficiency and effectiveness, while stemming the spiraling costs of e-discovery…

To read more of this Best Practices for E-Discovery White Paper article, Click Here.

KMWorld Web Events
Coming June 21, 2016
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious - and important - to business managers worldwide. As a result, subjects such as storage requirements, format adapters, and viewing tools have also grown in concern.

Coming July 26, 2016
Leveraging Information and Text Analytics in Your Organization
Determining what additional insights can be gleaned from existing content is becoming a critical skill for today's information managers. Text analytics will be a new frontier for just about everybody. The ability to analyze, examine, cull out the garbage and discover the gems is the new effort at work in the information and document management business.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July/August 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in July/August 2016***
Best Practices in INTELLIGENT SEARCH

FINDING FINDABILITY
For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on. Now, the smartest minds are focused on "finding." That's the ultimate goal -- finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants. That's why the next KMWorld White Paper is focused on "finding" the right answer at the right time.

"Best Practices in Intelligent Search" — if you think you play a role in this great task, then get involved with your story and position in this market. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com 
561-483-5190

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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