Learn how to build a data-driven, knowledge-based enterprise. Register early for KMWorld and save!
Thursday, June 09, 2011

The FOSE Conference & Expo delivers the future of government IT. Attend the 2-day conference for in-depth education presented by key government and industry insiders on the future of federal IT spending, cybersecurity trends, information management & collaboration, mobile government workforce, defense innovations, and more. Discover the strategies and technologies you need to fulfill your mission on everything from data center and network technology to mobile and wireless solutions and services in an easy to navigate expo floor. Additionally, take advantage of new features including Agency Avenue—behind the scenes insight into real-world government IT implementations; The Mobile App Experience—live demos of the hottest mobile apps for government; Educational Theaters—education presented by top exhibiting companies; and much more.

Register today @ http://www.fose.com/ and use code: KMWORLD for a 10% discount on your conference registration!

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
People wish to learn to swim and at the same time to keep one foot on the ground. — Marcel Proust
  Breaking News

A wiser Web for NTIS

Connotate and National Technical Information Service partner

Connotate and the National Technical Information Service have established a joint venture whereby they will offer automated Web archiving tools that increase the performance and innovative distribution...

Continue Here: http://www.kmworld.com/Articles/News/News/A-wiser-Web-for-NTIS-75947.aspx

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North Plains raises DAM bar with TeleScope 9

HTML5, new workflow, multilinqual enhancements

North Plains has unveiled Version 9 of its digital asset management (DAM) system TeleScope. The company reports it has engineered the platform to make it easier for distributed marketing...

Continue Here: http://www.kmworld.com/Articles/News/News/North-Plains-raises-DAM-bar-with-TeleScope-9-75946.aspx

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  KM In Practice

Shure opens new channels for customer interaction

Audio electronics manufacturer Shure is enhancing its relations with musicians, music enthusiasts and businesses through customer experience technology.

Audio electronics manufacturer Shure is enhancing its relations with musicians, music enthusiasts and businesses through customer experience technology. Shure has chosen the RightNow CX suite to power...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Shure-opens-new-channels-for-customer-interaction-75944.aspx

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  News Analysis

An increasing need for semantics

Salesforce.com, the cloud enterprise service, has moved even farther from its original business of contact and sales force management. In January 2011, Salesforce.com acquired the Web conferencing service provider

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/An-increasing-need-for-semantics-75117.aspx

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Collaborative Businesses Succeed on an ECM Foundation

Business is inherently social: Every day, people work together, share ideas and communicate with each other and with customers and partners. And they do it in more ways and on more platforms than ever before. Teams and content are more and more decentralized, and digital information is increasing exponentially. The size of the digital universe is expected to roughly double every two years. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in November/December 2014***
 
Best Practices in Knowledge Management

KNOW THIS:  KNOWLEDGE IS ELUSIVE
 
Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.
 
Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.
 
But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.
 
The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

 
Kathy Rogals
561-483-5190

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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