Just Published - Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional
Thursday, April 28, 2011

Get the nuts and bolts you need to make search work

At Enterprise Search Summit, you will learn the key tools to improve your search and maximize your investments. This in-depth conference will allow you to hear from experienced information managers that are implementing search software and seeing results, learn about emerging search strategies, tools, and developments and also network and share ideas with your peers.  

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  Table of Contents
Breaking News Inside KMWorld KM In Practice
  • Milberg extends e-discovery capabilities
    Milberg, a law firm with offices in New York, Los Angeles, Detroit and Tampa, has chosen a Web-based workflow and notification system to manage its legal hold and risk assessment processes in future cases
Quote of the Week
If you don't speak out now when it matters, when would it matter for you to speak out? — Jim Hightower
  Breaking News

Lean business process management

Integrify introduces latest release

Integrify has released Version 5.2 of its namesake software. Available in server and hosted versions, the new release offers a 100 percent Web-based platform to centrally manage user requests...

Continue Here: http://www.kmworld.com/Articles/News/News/Lean-business-process-management-75157.aspx

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Collaboration and work force management

Global 360 to enhance its persona-based BPM suite

Global 360 reports the upcoming enhancement of its persona-based BPM software suite through the addition of Workforce Manager for work allocation and optimization and the integration of Microsoft Lync....

Continue Here: http://www.kmworld.com/Articles/News/News/Collaboration-and-work-force-management-75176.aspx

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Records management for healthcare

Kainos integrates Autonomy solutions

Autonomy has inked an OEM agreement with Kainos to integrate Autonomy Records Management (ARM) and Autonomy Business Process Management into Evolve, Kainos’ electronic document management solution for...

Continue Here: http://www.kmworld.com/Articles/News/News/Records-management-for-healthcare-75156.aspx

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  Inside KMWorld

KM to the rescue—Helping companies help their customers

Knowledge management is an essential component of the efforts of companies to better manage their relationships with customers.

TrueCar, an auto pricing research firm, provides users with prices for new...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-to-the-rescue-Helping-companies-help-their-customers-74502.aspx

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  KM In Practice

Milberg extends e-discovery capabilities

Milberg, a law firm with offices in New York, Los Angeles, Detroit and Tampa, has chosen a Web-based workflow and notification system to manage its legal hold and risk assessment processes in future cases

Milberg, a law firm with offices in New York, Los Angeles, Detroit and Tampa, has chosen a Web-based workflow and notification system to manage its legal hold and risk...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Milberg-extends-e-discovery-capabilities-75158.aspx

Return to Contents


Voice Of The Customer: The New Digital Frontier

The Internet has permanently changed the dynamics of customer interaction. The digital landscape we are all immersed in on a daily basis has become more complex and multifaceted. Today's enterprises must be able to deliver answers and information to customers quickly and effectively across multiple self-service and assisted channels 24x7. Are consumers more empowered than ever before? Does this new reality present a challenge for the enterprise? The answer on both counts is yes. . . .

Read more of the Best Practices in Knowledge Management for Customer Experience White Paper. Click here .

KMWorld White Paper Series
***Coming in May 2015***
 
Best Practices in ENTERPRISE SEARCH AND INFORMATION ACCESS

FINDING FINDABILITY
 
For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on.
 
Now, the smartest minds are focused on "finding." That's the ultimate goal--finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants.
 
That's why the next KMWorld White Paper is focused on "finding" the right answer at the right time. It's called "Best Practices in Intelligent Search and Information Access." If you think you play a role in this great task, then get involved with your story and position in this market
, please contact:

 
Kathy Rogals
561-483-5190

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Mar 18, 2015 - Mar 20, 2015
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Apr 01, 2015 - Apr 02, 2015
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May 18, 2015 - May 20, 2015
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