Tuesday, April 12, 2011

Sponsored by: KMWorld Roundtable


Coming April 12, 2011
Perfecting the Multi-Channel Web Experience

In this special one-hour "roundtable" Web event, you will learn the five challenges of a multi-channel world; how WCM can optimize multi-channel engagements; how to reuse and repurpose content for effective multi-channel publishing, about creating value from a truly integrated multi-channel engagement, key ways to reach today's blended-channel customer, and how to integrate social media with a content management platform for a rich end-user experience.

  Table of Contents
Breaking News Inside KMWorld
  • Adaptive case management:
    New tools for doing more of what we do best

    "The most important, and indeed the truly unique, contribution of management in the 20th century was the 50-fold increase in the productivity of the manual worker in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of knowledge work and the knowledge worker."...
KM In Practice
Quote of the Week
Any product that needs a manual to work is broken. — Elon Musk
  Breaking News

Getting a fix on SharePoint governance

Axceler updates its administration product

Axceler has released ControlPoint 4.2, its SharePoint administration solution, which includes interactive analysis and reporting, enhanced policy enforcement, as well as new permission and security capabilities.                

Axceler elaborates:

  Inside KMWorld

Adaptive case management:
New tools for doing more of what we do best

"The most important, and indeed the truly unique, contribution of management in the 20th century was the 50-fold increase in the productivity of the manual worker in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of knowledge work and the knowledge worker."...

In the half-century since Peter Drucker first coined the phrase “knowledge worker,” its share of the work force has grown considerably, to as much as half of all workers by some...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Adaptive-case-management-New-tools-for-doing-more-of-what-we-do-best-74486.aspx

Return to Contents


  KM In Practice

Image archive depicts African American experience

The Philadelphia Tribune is digitally archiving its entire photographic collection so it will be available online to the public. The archive...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Image-archive-depicts-African-American-experience-74875.aspx

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The Promise of Cloud Provisioning

Today's economic landscape is characterized by extreme competition, demanding customers, commoditization of products and services and pressure to cut costs. There is an increasing pressure on every organization to do more with less.

In such a demanding and competitive environment, an organization's success depends on its ability to achieve efficiencies through effective management of its business processes. The market share and competitive leadership of the organization depends on the continuous improvements and optimization of its processes. Agility and operational performance are the need of the hour for today's businesses. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming July 22, 2014
BPM and Case Management: Complex and Critical
Business process management (BPM) and case management are two sides of the same coin, so they should be treated with equal concern. That's why we developed the upcoming KMWorld Roundtable Web event as a "dual-topic" seminar. We intend this one-hour Web event to be educational, (non-marketing oriented) and to touch on the many challenges that face today's business managers.

Coming July 29, 2014
Discovery Dilemma: Volume-to-Relevance
s your organization proactively governing data in advance of litigation matters? Do you have complete visibility across your data sources? Are you able to identify and collect only the smallest legally defensible data to reduce downstream legal costs? To learn more about streamlining litigation costs and risks, join us for this insightful webinar "Discovery Dilemma: Volume-to-Relevance," brought to you by KMWorld, kCura and IBM.

Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 12, 2014 - Aug 13, 2014
Gaylord Convention Center, National Harbor, Maryland
Sep 03, 2014 - Sep 05, 2014
Gaylord Palms Resort and Convention Center, Kissimmee, FL
Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014

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